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1 Room | 2 Adults

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    2

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    0 - 11 years

    0

Hyatt Centric Playa del Carmen - Downtown House & Beach House

google-logo 4.4/5(1.24K Reviews)star-logo4 Star Hotelstar-logoPlaya del Carmen, Quintana Roo
Hyatt Centric Playa del Carmen - Downtown House & Beach House
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₹18,250

₹16,833

About Hotel

Located on the lively 5ta Avenida Norte Por 12, Norte y 14 Norte, QROO77710, Mexico, the Thompson Playa del Carmen - Adults Only - a concept by Hyatt offers affordable yet extravagant accommodations suitable for a variety of people. Indulge in a unique experience with 92 exquisitely designed rooms, each equipped with modern amenities including minibars, LED TVs, and free Wi-Fi. The lavish bathrooms with rainfall showerheads and complimentary toiletries provide the ultimate comfort.

Unwind and rejuvenate at the hotel's outdoor pool, stay in shape at the 24-hour fitness center, or take a leisurely stroll to the lively Playa del Carmen Main Beach, just 5 minutes away. The hotel's prime location also offers convenience in exploring the city's iconic landmarks such as the Calle Corazón and the Quinta Alegría Shopping Mall.

For a deeper immersion into Playa del Carmen's culture, visit nearby attractions like the Nuestra Senora del Carmen Catholic Church and the 3D Museum of Wonders. Enjoy a unique dining experience at one of the three on-site restaurants or grab a delicious cocktail at one of the three bars and lounges. And for business travelers, the hotel offers concierge services, a business center, and a meeting room for events.

Book Thompson Playa del Carmen - Adults Only - a concept by Hyatt online and experience the perfect blend of luxury and convenience. With express check-out, on-site shopping, and a roundtrip airport shuttle available for a surcharge, your stay will be nothing short of exceptional. Don't miss your chance to make your dream vacation a reality.

Quick Facts

Check-In
03:00 PM
Check-Out
12:00 PM
Rooms
119
Floors
4
Popular Amenities
  • 24-hour front desk
  • Elevator
  • Locker room
  • Smoke-free property
  • Snack bar
  • Bell staff/porter
Show All Amenities
Property Rules
Check-in instructions
  • Extra-person charges may apply and vary depending on property policy.
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges.
See All

₹16,833

₹18,250

8% OFF

+ ₹6,185 taxes / night

Earn 230 Reward Points

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Hyatt Centric Playa del Carmen - Downtown House & Beach House, Playa del Carmen, Quintana Roo, Mexico, 77710

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Hyatt Centric Playa del Carmen - Downtown House & Beach House 1 Queen Bed (Downtown House)

1 Queen Bed (Downtown House)

  • 380 sq.ft (35.30 sq.mt)
  • Smoking policy – non-smoking available
  • TV
  • Minibar
  • Safe
  • Shower
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OPTION 1
  • Non Refundable

₹16,833

₹18,250

8% OFF

+ ₹6,185 taxes / night

Earn 230 Reward Points

Ratings & Reviews

google

4.4/5

1.24K Ratings

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Rebecca Phares
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5/5

17 Dec, 2023

This is a lovely, boutique style hotel in the center of the action in Playa del Carmen. The staff were kind and welcoming from the moment we entered the hotel. We spent most of our time down at the Beach House enjoying the ocean, sun, food, sand and wonderful service they have in that location. The access to the amenities of the Beach House is one of the main reasons to stay at the Thompson Playa Del Carmen Main House. In terms of negatives: it's true that the temperature of the water in the showers isn't steaming hot. It's warm. But it's the tropics, so I didn't really mind this. What truly made our stay was the kindness of the staff in both locations.
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Mario Mejia
google-logo

1/5

21 Jan, 2024

There’s currently NO A/C at the property. An on going issue for a couple months. It would have been nice to know this before booking. Me and some friends came to this place because of its pictures and location. Overall is okay I guess.. But none of the rooms have AC. There was an incident a couple months back (fire) and now all rooms smell strange. I tried to get the issue resolved but instead they kept giving me false hope. I left the hotel before my vacation was over. I was promised as refund but that never came. Again is an OKAY resort, but they currently have issues they can’t fix. If you’re okay with the heat from playa, no AC at night and the funny smell. You got a really nice place in the middle of everything.
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Samuel Jun
google-logo

1/5

19 Jan, 2024

This hotel refuses to refund $2,000+ we are owed. I don't say this lightly, but I no longer recommend anyone stay here as this hotel completely ignores any of our attempts to amicably refund us the over $2000 we are owed. I say that as someone who used to be a fan of this hotel, visiting 4 years in a row. With our most recent stay, they did not provide the proper $2,000+ refund amount from the initial authorization charge. And over the past 2 months, we have called and emailed the hotel directly across various email addresses with clear evidence from invoices. However, this hotel staff has refused to respond to any of our communications attempts to get the refund normally and amicably. They refuse to even respond, let alone respond back with any disputes to the claim amount. This has forced us to pursue with Hyatt Corporate as well as through credit card disputes. This has been a massive headache and I don't recommend anyone stay at this hotel any longer.
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All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

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More About Playa del Carmen Hotels

Hotel NameHyatt Centric Playa del Carmen - Downtown House & Beach House
Price₹16,833
Reviews1237
Star Ratings4
LocationPlaya del Carmen, Mexico
Check-in03:00 PM
Check-Out12:00 PM

Playa del Carmen Hotel by Category

Budget Hotels in Playa del Carmen4 Star Hotels in Playa del Carmen5 Star Hotels in Playa del Carmen3 Star Hotels in Playa del Carmen
Hyatt Centric Playa del Carmen - Downtown House & Beach House
hotel_imagesmap

-87.071541

2026-02-17

2026-02-18

Playa del Carmen
Quintana Roo
77710
MX

5

1

1

1

3

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Hyatt Centric Playa del Carmen - Downtown House & Beach House - Playa del Carmen - Room

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Hyatt Centric Playa del Carmen - Downtown House & Beach House - Playa del Carmen - Room

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Hyatt Centric Playa del Carmen - Downtown House & Beach House - Playa del Carmen - Room

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Hyatt Centric Playa del Carmen - Downtown House & Beach House - Playa del Carmen - Room

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Hyatt Centric Playa del Carmen - Downtown House & Beach House - Playa del Carmen - View From Room

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Hyatt Centric Playa del Carmen - Downtown House & Beach House - Playa del Carmen - Beach

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Hyatt Centric Playa del Carmen - Downtown House & Beach House - Playa del Carmen - Room

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Hyatt Centric Playa del Carmen - Downtown House & Beach House - Playa del Carmen - Room

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Hyatt Centric Playa del Carmen - Downtown House & Beach House - Playa del Carmen - Bathroom

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Hyatt Centric Playa del Carmen - Downtown House & Beach House - Playa del Carmen - Room

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Hyatt Centric Playa del Carmen - Downtown House & Beach House - Playa del Carmen - Room

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Hyatt Centric Playa del Carmen - Downtown House & Beach House - Playa del Carmen - Bathroom

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Hyatt Centric Playa del Carmen - Downtown House & Beach House - Playa del Carmen - Room

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Hyatt Centric Playa del Carmen - Downtown House & Beach House - Playa del Carmen - Room

Bathroom

Hyatt Centric Playa del Carmen - Downtown House & Beach House - Playa del Carmen - Bathroom

Bathroom

Hyatt Centric Playa del Carmen - Downtown House & Beach House - Playa del Carmen - Bathroom

Bathroom

Hyatt Centric Playa del Carmen - Downtown House & Beach House - Playa del Carmen - Bathroom

Living Area

Hyatt Centric Playa del Carmen - Downtown House & Beach House - Playa del Carmen - Living Area

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Hyatt Centric Playa del Carmen - Downtown House & Beach House - Playa del Carmen - Room

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Hyatt Centric Playa del Carmen - Downtown House & Beach House - Playa del Carmen - Room

10

4.4

1237

24-hour front desk

Elevator

Locker room

Smoke-free property

Snack bar

Bell staff/porter

Valet parking

Concierge desk

Shopping mall

Airport shuttle service

Banquet

Check-in instructions
  • Extra-person charges may apply and vary depending on property policy.
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless transactions are available.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.
  • Property does not require health documentation at check-in.
  • Professional property host/manager.
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt).
  • LGBTQ friendly.
  • No cribs (infant beds) available.
  • Green Key (Foundation for Environmental Education).
  • Cashless transactions are available.
  • Property does not offer onsite COVID-19 testing.
    • Special check-in instructions
  • You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 300 per accommodation, per stay.
  • Resort fee: USD 37.12 per accommodation, per night. The resort fee includes: Additional inclusions.
  • Beach access.
  • Beach loungers.
  • Beach towels.
  • Fitness/yoga classes.
  • Health club access.
  • In-room coffee.
  • In-room safe.
  • Phone calls.
  • We have included all charges provided to us by the property..
  • Only registered guests are allowed in the guestrooms..
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music.
    • Pet Policy
  • Pets allowed (no fees).
  • Pets allowed.
  • Maximum number of pets per room 1.
  • Pet max weight (per pet) in kg is 18.
  • Service animals are allowed.
  • Service animals are exempt from fees/restrictions.
  • Pet max weight (per pet) in lb is 40.
  • Only dogs are allowed.
  • Pets cannot be left unattended.
    • Top Facilities
  • Smoking policy – non-smoking available
  • TV
  • Minibar
  • Safe
  • Shower
  • Toiletries
  • Room service
    • Food and Drink
  • Wine/champagne
    • Room Amenities
  • Blackout curtains
    • Basics
  • Housekeeping - daily
  • Adjoining rooms
  • Air conditioning
  • Ironing service
    • Bathroom
  • Slippers
  • Private bathroom
  • Hairdryer