Le Mummarelle Suite

Clean, spatious and bright apartment in a central location. Walking distance to many sites.

Alas I am forced to post an extremely negative review. The location of the apartment is excellent, in the center of Naples (via Duomo), the apartment is very beautiful and well finished, nothing to say about this. Why negative then? There are 6 of us, 4 adults, a 5 year old and a 9 month old. I book an apartment with two bedrooms via booking (one with a double bed, the other with a double bed plus a sofa bed and a cot) plus a separate living room with kitchen. Upon arrival we were instead assigned an apartment with only a bedroom and a living room with kitchen and a sofa bed, so it was not the one booked. There is no bed, one of us had to sleep for two nights on the sofa (not the sofa bed, just a sofa), the cot was not present upon arrival and we had to request it. We immediately reported the problem to the staff, we spoke to 4 different people but throughout the weekend no one ever bothered to call us back to provide us with an alternative or a refund due for the inconvenience created. Even now at the time of my review I am waiting to hear back from the staff. I'm sorry for the negative review but unfortunately it wasn't a pleasant experience. UPDATE: After some time no one showed up and they even denied that the structure assigned was different from the one booked. What a shame!