Mandarin Oriental, Santiago

4.6/5(3.34K Reviews)

5 Star Hotel star-logo

Santiago, Santiago

252

Hotel & Amenities

Rooms & Rates

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₹50,919

₹47,162

About Hotel

Discover the epitome of luxury and exceptional hospitality at our prestigious 5-star hotel, the Mandarin Oriental Santiago. Situated in the bustling city of Santiago and conveniently located in the Las Condes neighborhood, our hotel offers easy access to popular attractions including the Parque Arauco Mall and the family-friendly KidZania Santiago. Perfectly situated near the financial and commercial districts, our hotel is the ideal choice for both leisure and business travelers.

Indulge in a truly luxurious stay in our lavish and expansive guestrooms, equipped with modern amenities such as flat-screen TVs, fully stocked minibars, and high-speed Wi-Fi. Treat yourself to our premium complimentary toiletries and enjoy the peacefulness of your own private sanctuary.

Exploring the city is a breeze with our prime location near major highways and efficient public transportation options. Immerse yourself in the local culture as you visit nearby museums, parks, and shopping centers. Ski enthusiasts will be delighted with our close proximity to the pristine slopes, perfect for an exhilarating day on the snow.

In addition to our unbeatable location, we take pride in offering our guests an unparalleled range of amenities and services for a truly unforgettable experience. Take a dip in our seasonal outdoor pool, stay connected with our seamless wireless internet access, and let our dedicated concierge team assist with planning your activities. Our versatile event spaces and excellent catering services are perfect for hosting both business meetings and social events.

Satisfy your taste buds with delectable Italian cuisine at our on-site restaurant, Senso, or enjoy a signature cocktail at our stylish bar or poolside bar. For a more intimate dining experience, indulge in our 24-hour room service.

From unparalleled hospitality to luxurious amenities, the Mandarin Oriental, Santiago offers affordable accommodations suitable for all types of travelers. Make your home away from home at our hotel, located at Kennedy Avenue #4601, Region Metropolitana1025, Chile. Our dedicated team is committed to providing exceptional service and ensuring that all your needs are met. Book your stay with us online at affordable Mandarin Oriental, Santiago room prices today.

Quick Facts

Check-In

03:00 PM

Check-Out

12:00 PM

Rooms

310

Floors

Popular Amenities

24-hour front desk
Bag storage
Elevator
Free WiFi
Locker room
Multilingual staff

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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₹47,162

₹50,919

7% OFF

+ ₹0 taxes / night

Earn 471 Reward Points

Mandarin Oriental, Santiago, Santiago, Chile, 1025

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Select Rooms

Deluxe Room, 1 King Bed

560 sq.ft (52.03 sq.mt)
Blackout curtains
Wardrobe/closet

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OPTION 1

Non Refundable

₹47,162

₹50,919

7% OFF

+ ₹0 taxes / night

Earn 471 Reward Points

Ratings & Reviews

4.6/5

3.34K Ratings

Annie

5/5

20 Jan, 2024

My husband and were travelling SA and stayed here for a couple nights in Dec. of 2023. Beautiful property. Resort-like feel. Five star service and quality, from the moment we entered. We wish we could have stayed longer!

Zakhar Ivanisov

2/5

14 Jan, 2024

This is not a 5 star hotel. While the lobby is quite nice and the rooms are decent, we found a few things that would be unacceptable for most 5 star hotels during our stay. The room was unpleasantly warm, especially at night. Upon our call to the guest service, maintenance people showed and opened up part of the ceiling in the bathroom area where the AC system was located. We left the room and didn’t come back until late at night. To our surprise, we found that the ventilation filters were cleaned right in the only sink leaving a layer of dust there that no one cared to clean. The vanity and floor in the bathroom and hallway were covered with it too. I had to clean it myself to make sure we could actually use the bathroom as it was already well into the night. Next day before checkout, we stopped by the reception and talked to the manager, who thanked us for the feedback and said there was some sort of confusion. He told us the cleaning crew manager would follow up with an email. We got an email from the manager shortly after thanking us for the feedback and apologizing. No one asked if the room still needed to be cleaned though or if there was anything they could do. In addition, we found the service at the pool was slow and the food at the restaurant, except for breakfast, was just ok (though the restaurants staff was great).

Rob Clark

3/5

26 Jan, 2024

The AC was not working, and seems all rooms had this problem. It was way too hot. Luckily we only had the room for a few hrs as we caught a plane same night. Sleeping would have been uncomfortable. I am assuming this was a fault that had not been rectified the day we visited.

Pedro Espinosa Martínez

3/5

30 Jan, 2024

In my experience at the Mandarin Oriental in Santiago de Chile, room 1411, from January 10th to 13th, I'd like to highlight some additional points. On the positive side, the attention at the Italian restaurant, especially from Javiera, was outstanding. Additionally, the variety and promptness of the in-room dining service were remarkable, particularly with the eggs benedict from the buffet. The concierge service proved to be fast and efficient, although at times, the staff seemed to operate at a slower pace. Overall, they managed to create a welcoming atmosphere that made me feel at home. However, the negative aspects persist. Waiting times at reception for check-in and check-out were noticeable. Common areas in the hallways needed renovation, displaying poorly maintained areas. Both loungers and towels in the pool area showed signs of wear. The glass in common areas and the large glass facade were noticeably dirty, impacting the visual quality of the surroundings. Additionally, I observed broken tiles at the entrance of the revolving door connecting the garden to the lobby, which could pose a safety hazard. Cobwebs in the room lamp and the prolonged presence of the in-room dining service cart in the hallway for almost ten hours were aspects that affected overall comfort. The poorly adjusted shower door gasket led to issues with water leakage. I also noticed that the uniforms of the concierge staff were poorly ironed and with dirty shoes, impacting the professionalism image of the establishment. Considering these aspects, and despite the efficient in-room dining service, the evaluation remains at 3 out of 5, limited by the inconveniences found in a Mandarin Oriental caliber hotel.

Test Air

3/5

31 Aug, 2023

I am very disappointed with this hotel. It claims to be a five-star hotel, but it does not live up to its reputation. The website does not mention that they are undergoing renovations, which are noisy and inconvenient. The customer service is terrible and the hotel room lacks basic amenities. I would not recommend staying there or wasting your money. There are many four-star hotels in Santiago that are much better. This hotel is definitely not worth five stars.