New Coast Hotel Manila

Amazing staff, really helpful and friendly. Excellent service and the room was huge. The gym is really modern and well equipped and there's a nice pool and spa. Only slightly annoying thing for me was that sometimes the elevators take a long time to arrive!

The hotel says it is 5 star. We pulled up in our car and was informed NO VALET SERVICE, because "we are under construction" went to check in and they ask for a 2000 peso cash deposit return when you leave...really? Had to drive the car to a basement parking lot where when you do leave your car it is going to a service elevator that does NOT go to the lobby. We literally walking from elevator shouting for help... NO SIGNS NOT INFORMED JUST GOOD LUCK AND ENJOY WALKING IN CIRCLES. if your lucky someone will hear your shouting and lead you from that pit of find your own way out... we finally made it to the lobby and up to our room which was just ok. Went down to lobby asking how to go to the casino and we were told exit our the front door of the hotel and walk around the hotel to the street entrance because we are UNDER CONSTRUCTION.. we opted not to go spend money in the casino who wants to walk around the building in a "5 star" hotel. The stay was terrible we will never spend another night there but I will say that the chameleons club inside was really nice and the band was amazing and not too loud. We will go back to the chameleon club nice staff and nice atmosphere. the breakfast buffet was ok but not 5 star and they had a big swamp cooler sitting on the floor blowing air from the 3 or 4 tables in front of it to all the other tables in the place. Who had the idea to put this in the restaurant is just makes no sense. . We left after someone sat in front of it and his smell was being blasted to our face. REMOVE THE SWAMP COOLER FAN The only thing you seen was the deposit? What about hiring a valet to deal with that pit parking maze ? What about the swamp cooler blowing other people coughing and smells in your face? That parking area elevator takes you to a place where there was no instructions on how to get out of there...we were literally shouting for help walking in circles until 2 staff guys found us and led us out. There is no reason not to have a valet service