Palácio do Governador - Lisbon Hotel & Spa

4.6/5(1.03K Reviews)

5 Star Hotel star-logo

Lisbon, Lisboa Region

216

Hotel & Amenities

Rooms & Rates

Rating & Reviews

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₹28,838

₹17,875

About Hotel

Indulge in the epitome of luxury and opulence during your stay at NAU Palacio do Governador, a lavish 5-star hotel located just moments away from Lisbon's iconic Belém Tower. Our prime location offers effortless access to renowned attractions like the Rossio Square, just a short 9-minute journey away. Plus, with the tower just a mere 2-minute drive away, there's no better place to stay for those looking to explore the city.

Our hotel boasts 60 impeccably furnished rooms, each adorned with contemporary amenities such as minibars, LCD televisions, and complimentary Wi-Fi to keep you seamlessly connected. Relax and luxuriate in our exquisite bathrooms, complete with complimentary toiletries and hair dryers. And for added convenience, our rooms are also equipped with phones, safes, and desks.

Take your journey to rejuvenation even further at our state-of-the-art spa, where you can indulge in a range of invigorating massages, body treatments, and facials. Unwind and de-stress in our extensive leisure facilities, including an outdoor pool, indoor pool, and sauna. Plus, with complimentary Wi-Fi available throughout the hotel, you can easily stay in touch with the world while planning your itinerary.

For business travelers, our hotel boasts a 24-hour business centre and concierge services to cater to all your needs. Enjoy a delectable meal at our in-house restaurant, Anfora, which specializes in Portuguese delicacies. Or relax with a refreshing drink at our bar or poolside bar.

Our unbeatable location puts you within walking distance of must-see destinations like the Jerónimos Monastery and Pastéis de Belém. And with the Lisboa Congress Centre and other famous destinations just a short drive away, you'll have easy access to everything Lisbon has to offer. Plus, with the airport just 15.4 km away and convenient access to major roads, getting around the city couldn't be easier.

Experience the ultimate fusion of luxury and convenience at NAU Palacio do Governador. With unparalleled amenities, a tranquil atmosphere, and an unbeatable location, there's no better choice for your next visit to Lisbon. Don't wait - book NAU Palacio do Governador online now and take advantage of our affordable room prices. Visit us at Rua Bartolomeu Dias, 1171400-030, Portugal for an unforgettable stay.

Quick Facts

Check-In

03:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk
Elevator
Locker room
Newspaper
Smoke-free property
Accessible parking

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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₹17,875

₹28,838

38% OFF

+ ₹1,418 taxes / night

Earn 192 Reward Points

Palácio do Governador - Lisbon Hotel & Spa, Lisbon, Lisboa Region, Portugal, 1400-030

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Select Rooms

Deluxe Double or Twin Room

258 sq.ft (23.97 sq.mt)
Smoking policy – non-smoking available
TV
Ironing facilities
Soundproof
Minibar

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OPTION 1

Non Refundable

₹17,875

₹28,838

38% OFF

+ ₹1,418 taxes / night

Earn 192 Reward Points

Ratings & Reviews

4.6/5

1.03K Ratings

Teresa Relógio

2/5

13 Dec, 2023

The hotel itself is beautiful. The service, let’s say I was way better served at 3 stars hotels. It’s a shame! From the beginning they were not very friendly. Our requests kept being denied (some understandably) but with any type of “I’m sorry but..” My husband needed to work and wifi was terrible, which made him miss a couple of bing important meetings. Went to breakfast at 7:30, when they’re supposed to open, it was still closed. At 7:35 I open the door and got in, there was no one at the main room, so I went further, to the buffet room… they were still setting up. I said good morning, asked them if it was open, they were very rude, didn’t even say hi, and said only “yes” 🙄 like I was dumb. Very sad, that such a beautiful hotel has such bad service. Also, our room had a really weird and bad smell. 😫 When we checked in they said that coffee in the room was free, when we get there, they charge 2€ per capsule! 🤯 Hope you review your service.

Marie Eve Prevost

2/5

08 Nov, 2023

I stayed at the NAU Palacio for a long week-end and I was extremely disappointed with the service. I arrived at the hotel and needed to work from my room for a few hours. I tried to order room service but no one was answering the phone (this happened on 2 separate days). When arriving at the restaurant which was empty (no guests), there were 4 staff members gathered around the bar counter just chit chatting away. When room service came to clean my room, I was on a conference call. I asked if they could come back later, they said yes and never came. Towards the end of the day I crossed paths with a cleaning lady and asked if she could come clean, she said yes but never showed up. This is not the level of service I expect in a 5 star hotel. The location is far from the city but the facilities are very nice (indoor pool and hammam were convenient given the bad weather outside). The food I had for dinner was exceptional - my compliments to the chef. That said, the breakfast buffet is lacking in "cohesion" (for lack of better word). Pancakes are on the menu but there is no syrup, no nutella. Plain yogourt, no honey. Oatmeal, no brown sugar or syrup. Just small details. Finally, the staff called us post trip to charge us for an extra night when we had already checked out and cleared the invoice (extra night included on bill already). Unfortunately, I would not recommend the hotel.

Helina

1/5

12 Nov, 2023

Good location but definitely not a 5 star hotel (please be warned). Customer service is horrible! I asked for a breakfast box which they confirmed would be ready for my departure. Upon checkout the gentleman at the reception said I asked for a wake up call (which I did not even discuss with them the time I am leaving or ask for). He did not even apologize. As an avid traveler who has stayed in many of hotels this was one of the most disappointing. I highly recommend staying elsewhere!

Michael Bjerregaard

4/5

27 Sep, 2023

This hotel needs to reinvent their service. There was almost no english speaking personel on the floor when I wanted service. To many managers doing daytime and to little professionel service staff. What you need to know is that this hotel is located between two railways, so do the math ! The breakfast was very good. The free parking is very good. The rooms are also nice but could need a makeover. - especially the carpet, also in the hallways. I would not give this hotel 5 stars at this time, but only 4 small ⭐️