Sleeping Lion Suites

It’s hard to give this place a good rating despite its superb location and reasonable prices for several reasons. Firstly, the rooms are quite clean except our first room which had a bad smell (they promotly changed it for us, and the staff were efficient in helping me recover my lost charger from changing room) Secondly, as everyone here has mentioned, the lobby queue is outrageous. I believe the lift to room ratio is severely low and at all times of the day, it is a struggle to get to the roof or ground floor. Maybe it is the festive period that’s why. But otherwise it’s a dreadful experience. On my last night, the queue extended till out of the lobby, into the pickup point, and even out of the premise (picture attached). Fortunately the staff helped the keep the order but occasionally some people lacking class cut the queue and acted ignorantly. Thirdly, there was a lack of access via staircases (even with room cards) and this was frustrating for people who wanted to take the staircases to skip the queue. One of the staff even confidently told us we could take the stairs up with no problem only for us to be climb 15 floors up without an option to exit. Terrible. Overall, the location and service is quite worth it, but nothing can prevent you from going insane from the lift situation. It’s called Sleeping Lion probably because everyone had to sleep in the lobby from the situation, or because everyone was too tired from waiting for lights or climbing up (to no avail) so they slept like lions 🤣

Horrible experience in this hotel. If you are booking a room in this hotel during a festive season please be ready to wait for long queues for the elevators. The wait can be 15 to 20 minutes or more. I landed up walking down the stairs two times from the 21st floor. I had a horrible experience in the lift as it got stuck in between. They took almost 30 minutes to resolve the issue. They don't have any idea of operational safety. No one in that hotel knows how to open the lift doors when it is stuck. The manager is absolutely incompetent. Because of my traumatic experience in the lift, they wanted to bribe me with a complementary one night's stay in a premium room. I refused their offer as I am never going to stay in this hotel again. Though I must say that the location is fantastic and the rooms are also pretty good for short stays.