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Smarana Hanoi Heritage - Hotel and Retreats

4.8/5(93 Reviews)

4 Star Hotel star-logo

Hanoi, null

Room Unavaiable

179

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About Hotel

Nestled in the lively city of Hanoi, discover the hidden gem, Smarana Hanoi Heritage - a luxurious 4.5-star hotel that exudes both opulence and tranquility. Situated in the heart of Cau Giay, just a skip away from Indochina Plaza Ha Noi and O Quan Chuong Gate, this prime location is perfect for both business and leisure travel. With Noi Bai Intl. Airport only 26.1 km away, reaching your lavish haven has never been easier.

Smarana Hanoi Heritage boasts 25 spacious and tastefully designed rooms, all equipped with modern amenities for your utmost comfort. From cozy fireplaces to Smart televisions, and plush Select Comfort beds adorned with premium bedding, every detail has been meticulously thought out. Wake up to stunning city views and stay connected with complimentary wireless internet, and enjoy the convenience of daily housekeeping services.

What sets Smarana Hanoi Heritage apart from other hotels is not just its prime location and world-class amenities, but the variety of nearby attractions waiting to be explored. The Vietnam Museum of Ethnology, Thu Le Park, and Hanoi Indoor Games Gymnasium are just a few of the must-visit places. And for a unique shopping and dining experience, Keangnam Landmark Tower 72 and The Garden Shopping Center are just a short distance away.

After a day of exploring, indulge in a rejuvenating massage at the on-site full-service spa or unwind in the comfort of your room with complimentary Wi-Fi. The hotel also offers impeccable concierge services, free self-parking, and a 24-hour front desk to cater to your every need.

Satisfy your taste buds at the hotel's in-house restaurant or grab a quick bite at the coffee shop/cafe. For a perfect end to your day, head to one of the two bars/lounges for a refreshing drink or join the complimentary evening reception held daily. And for a delicious start to your day, the hotel offers mouth-watering cooked-to-order breakfasts for a minimal fee.

Experience the epitome of comfort and luxury at Smarana Hanoi Heritage, and immerse yourself in the authentic charm of Hanoi. A retreat that seamlessly blends convenience, lavishness, and a true taste of Hanoi for an unforgettable stay. Book Smarana Hanoi Heritage online now to enjoy affordable accommodations suitable for all travelers! Located at So 5, 82/1 Pho Dich Vong Hau, Cau Giay11310, Vietnam, this hotel is easily accessible for a hassle-free experience.

Quick Facts

Check-In

02:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk
Hotel safe deposit box (not room safe box)
Lift/ Elevator
Multilingual Staff
Snack bar
On-Site parking

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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Select Rooms

Executive Double Room, 1 King Bed, Kitchenette

Unavailable

Premium Suite, 1 King Bed, Bathtub, City View

Unavailable

Deluxe Double Room, 1 King Bed, Private Bathroom

Unavailable

Ratings & Reviews

4.8/5

93 Ratings

Hannah Blackwood

5/5

28 Jan, 2024

Genuinely the best hotel I have ever staid at. The rooms are beautiful. The staff are fantastic and could not be more helpful. There are workshops so you can learn more about the Vietnamese culture. The breakfast is delicious and the spa is lovely! I don't want to stay anywhere else when I next come to Hanoi

Hans Solo

5/5

27 Nov, 2023

The Smarana Hanoi Heritage offers an extraordinary experience for travelers exploring the Vietnamese capital. Its location outside the Old Quarter is a deliberate choice, proving advantageous for those seeking respite from the city's hustle and bustle. However, this choice should be made with prior knowledge to avoid surprises. Although slightly small, the rooms at the hotel are impeccably clean and comfortably furnished. They provide everything needed for a pleasant stay, exuding a cozy atmosphere that invites relaxation after a long day in the city. A standout feature of the Smarana Hanoi Heritage is its exceptionally friendly and accommodating staff. From the reception to room service, each staff member contributes to the comfortable atmosphere with a smile. They are always ready to assist guests with advice and action, making the stay even more enjoyable. The hotel's restaurant is a delight for the palate. The à la carte breakfast offers a diverse range of dishes, all fresh and excellently flavored. Choosing a different dish each day was a culinary adventure. The dinner at the hotel ranks among the best culinary experiences one can have in Hanoi. The dishes are not only exceptional in taste but also creatively and appealingly presented. The hotel's Skybar is another gem. With a selection of tasty cocktails and drinks served in a stylish and relaxed atmosphere, it's the perfect place to wind down in the evening. Bartender Thomas deserves special mention for his friendly and attentive manner, which contributes to the inviting ambiance of the bar. Overall, the Smarana Hanoi Heritage is a top recommendation for anyone traveling to Hanoi. It offers a perfect blend of comfort, outstanding service, and excellent gastronomy. The slightly remote location is more than compensated for by good transport connections, allowing guests to easily explore the city. This hotel provides a tranquil oasis in the vibrant city of Hanoi, leaving a lasting impression on its guests.

Sashank Nyapati

5/5

17 Aug, 2023

This was our first stop after landing early in the morning on a rainy day in Hanoi. The aesthetic of the entire place is unlike anything we'd ever seen. Dark, vibrant, moody colours and decor make it a distinctly beautiful place to stay. A truly unique experience. The hotel staff are exceptionally courteous, friendly and kind and go above and beyond to help you with everything. Loved our stay here!

Katherine Melville

5/5

12 Oct, 2023

This is, hands down, the BEST accommodation we have ever experienced. From check in, to service at the sky bar, to the food- and oh the massage from Maggie- I have had hundreds of massages over the years but this topped them all. I have been sick with a cold, and Maggie made me several ginger teas to assist with this. She was truly caring and had so much warmth. The room was incredibly tastefully decorated. No plastic bottles full of shampoo and the like- all of these inclusions were poured into cute ceramic bottles. The bed was one of the more comfortable we have slept in in Vietnam- it had a soft matress topper. Toan, who served us drinks, and an amazing bruschetta, was warm and friendly and interested to learn more about our home country, Australia. Honestly, don't even consider any other accommodation as this will surpass all your expectations, and then some! ⭐️⭐️⭐️⭐️⭐️

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Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

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More About Hanoi Hotels

Hotel Name	Smarana Hanoi Heritage - Hotel and Retreats
Reviews	93
Star Ratings	4
Location	Hanoi, Vietnam
Check-in	02:00 PM
Check-Out	12:00 PM

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Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, mobile payments, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.

Long-term renters welcome.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

LGBTQ friendly.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Events/parties allowed.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Property does not require health documentation at check-in.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Christmas Eve (24 December) Gala Dinner per adult: VND 1360800.

Christmas Eve (24 December) Gala Dinner per child: VND 1360800 (up to 18 years old).

Christmas Day (25 December) Gala Dinner per adult: VND 1360800.

Christmas Day (25 December) Gala Dinner per child: VND 1360800 (up to 18 years old).

New Year's Eve (31 December) Gala Dinner per adult: VND 1360800.

New Year's Eve (31 December) Gala Dinner per child: VND 1360800 (up to 18 years old).

New Year's Day (1 January) Gala Dinner per adult: VND 1360800.

New Year's Day (1 January) Gala Dinner per child: VND 1360800 (up to 18 years old).

We have included all charges provided to us by the property..

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Travel Services

Airport Services

Bill Payments

Smarana Hanoi Heritage - Hotel and Retreats

About Hotel

Quick Facts

Select Rooms

Executive Double Room, 1 King Bed, Kitchenette

Premium Suite, 1 King Bed, Bathtub, City View

Deluxe Double Room, 1 King Bed, Private Bathroom

Ratings & Reviews

All Policies

Similar Hotels

More About Hanoi Hotels

Hanoi Hotel by Category