SO/ Auckland

4.4/5(532 Reviews)

5 Star Hotel star-logo

Auckland, Auckland Region

168

Hotel & Amenities

Rooms & Rates

Rating & Reviews

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₹23,016

₹21,478

About Hotel

Experience the epitome of luxury at our 5-star hotel, located in the bustling metropolis of Auckland - a city renowned for its vibrant culture and breathtaking landscapes. Our prime address is conveniently located near major tourist attractions, making it the perfect starting point for your Auckland adventure.

Indulge in one of our 130 lavishly designed guestrooms, complete with modern amenities for ultimate comfort and opulence. Stay connected with complimentary wired and wireless internet access, and enjoy your favorite shows on state-of-the-art 49-inch Smart TVs with digital programming. Our private bathrooms feature luxurious rainshower heads, providing a rejuvenating experience. For the ultimate relaxation, visit our full-service spa or stay active at our 24-hour health club, indoor pool, and sauna.

Our hotel's prime location puts you just steps away from popular destinations such as the prestigious University of Auckland, the bustling Auckland Ferry Terminal, and the picturesque Princes Wharf. Stroll through the vibrant Queen Street Shopping District or explore the charming Albert Park. With easy access to transportation at Britomart Transport Centre, the entire city is at your fingertips, ready to be discovered.

Designed to cater to the needs of business travelers, our hotel features a 24-hour business center and 5 modern meeting rooms for events. After a busy day, relax and unwind at our two exquisite restaurants or bars, serving a delectable variety of cuisines and refreshing drinks. Families can also take advantage of our professional babysitting services, ensuring a stress-free stay for all.

Here at our hotel, we are committed to providing personalized and exceptional service to all our guests. Experience the best of Auckland accommodation with our affordable SO/ Auckland room prices and book your stay online now. Get ready for an unforgettable journey of luxury and sophistication. Our address, Cnr. Customs East & Gore Street1010, New Zealand, makes it easy for you to reach us and experience the ultimate in elegance. Come stay with us today!

Quick Facts

Check-In

03:00 PM

Check-Out

11:00 AM

Rooms

130

Floors

Popular Amenities

24-hour front desk
Elevator
Locker room
Multilingual staff
Newspaper
Smoke-free property

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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₹21,478

₹23,016

7% OFF

+ ₹3,268 taxes / night

Earn 247 Reward Points

SO/ Auckland, Auckland, Auckland Region, New Zealand, 1010

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Select Rooms

Room, 1 King Bed (Collection)

344 sq.ft (31.96 sq.mt)
Smoking policy – non-smoking available
TV
Electric kettle
Air conditioning
Minibar

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OPTION 1

Non Refundable

₹21,478

₹23,016

7% OFF

+ ₹3,268 taxes / night

Earn 247 Reward Points

Ratings & Reviews

4.4/5

532 Ratings

Nic Shar

1/5

29 Jan, 2024

We were in Auckland for the views and the tennis. The foyer was gorgeous, but that's where the fun stopped. We were allocated room 303 that looked out onto a shared courtyard. Unless you were happy with people looking into your room (we weren't), then the blockout curtains needed to be closed. This room with no outside views was not value for money. We were offered an alternative room. However, it had a very funky smell. This did put a damper on an overall amazing weekend in Auckland. I will say the in-house restaurant was delicious fine dining and great service.

Nicole Keane

5/5

20 Jan, 2024

Stayed at the So over the weekend with my partner. It was a wonderful experience from start to finish. We arrived midday thinking we would just drop bags off until the room was ready but they let us check in early at no additional expense. Check in was really easy, the facilities were all described and shown how to use elevators etc. The room was spacious, tastefully decorated and comfortable. It felt very luxurious having a bath in the hotel room. There was an event on at Hi So from 5pm so we had an afternoon drink there and it was fabulous, staff were attentive and we were never waiting too long even though the bar filled up quickly. Breakfast was on par with other Accor hotels we have stayed at, but the view is stunning. The receptionist Ike really stood out. She was attentive, kind, always available for questions. While I was waiting in line there was a frustrated guest - by overhearing the conversation it sounded like it was all standard hotel t&cs and he was being very unreasonable about the hiso being closed. Ike handled herself really well, offered solutions where she could and maintained professionalism while dealing with a difficult guest. Would absolutely love to come and stay again.

Kirsten Hansen

4/5

19 Dec, 2023

My husband and I had a night away in the city and chose So because of the location and it had a roof top bar which was appealing. However the roof top bar was very disappointing. The service was awful. There were not many people in the bar however we had to wait a long time to get served and then for the drinks to arrive. I went up to the bar to order - 5 staff behind the bar. No one else waiting. It was several minutes before someone acknowledged me. They said they would bring drink over. Didn't arrive. Went back up. No-one knew about it. No apologies. Bar person made it reluctantly ( it seemed) . Service 3 star because of this. However - front of house staff at reception and valet staff were very friendly and helpful. Rooms were nice and the complimentary mini bar was a nice touch. Great location.

Samantha Stein

3/5

07 Jan, 2024

When we arrived, we were told 1.5 hours until our room was ready. We weren't shown any of the amenities to use while we waited, simply left to our own devices. We waited almost 4 hours for the room, at which point we were informed about the pool, sauna, and gym downstairs, which we had let ourselves into and still had wet hair from, which was embarrassing to be told about when we had clearly already used it. Our bags were also left unattended so when we wanted to grab our bathing suits, we waited at the concierge and when no one showed up we just walked around the corner to open our own bags and get what we needed. It was unprofessional and sloppy service frankly, especially for a "five star" hotel. The room itself was great, weird that there was such poor lighting specifically around the mirror, but clean and well stocked.

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More About Auckland Hotels

Hotel Name	SO/ Auckland
Price	₹21,478
Reviews	532
Star Ratings	5
Location	Auckland, New Zealand
Check-in	03:00 PM
Check-Out	11:00 AM

Auckland Hotel by Category

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Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Long-term renters welcome.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

LGBTQ friendly.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Qualmark Sustainable Tourism Business Award.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 12 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival at the property.

Pet Policy

Pets not allowed.

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Airport Services

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SO/ Auckland

About Hotel

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Room, 1 King Bed (Collection)

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