The Heron By Sarovar Portico India

4.2/5(2.39K Reviews)

4 Star Hotel star-logo

Nairobi, null

159

Hotel & Amenities

Rooms & Rates

Rating & Reviews

All Policies

₹12,214

₹6,147

About Hotel

Experience the vibrant energy of Nairobi at The Heron Hotel - a luxurious 4-star establishment located in the bustling Kilimani district. Our prime location puts you right in the heart of the city, providing easy access to popular attractions and key landmarks. Whether you're traveling for business or leisure, our hotel offers affordable accommodations suitable for a variety of people.

Discover one of our 108 individually designed guestrooms, each equipped with modern amenities for a comfortable stay. Enjoy complimentary Wi-Fi, flat-screen TVs with satellite programming, and cozy beds to rest your weary head. After a day of urban exploration, retreat to your room for a peaceful night's slumber.

Explore and unwind at our hotel, just a short walk from local gems like Uhuru Park and Nairobi Gallery. Immerse yourself in the vibrant culture and rich history of the city at the National Assembly Building and City Market. Or take a leisurely stroll through the picturesque Jeevanjee Gardens. For corporate needs, we offer a well-equipped business center and a meeting room to accommodate your needs.

After a day of adventure, recharge and rejuvenate at our outdoor pool or treat yourself to a soothing massage at our spa. Keep up with your fitness routine at our health club or indulge in a revitalizing sauna session. Savor authentic regional cuisine at one of our three on-site restaurants, including the popular BASHASHA. Don't forget to pick up some souvenirs at our gift shop before heading back home.

Conveniently located near Jomo Kenyatta International Airport and Nairobi (WIL-Wilson) Airport, our hotel is the perfect choice for both business and leisure travelers. Book The Heron Hotel online and experience the essence of Nairobi in affordable, comfortable accommodations. Our address at Jakaya Kikwete Road, Opposite Provincial Police Headquarters00100, Kenya makes it easy for our guests to reach us. Let us elevate your stay in Nairobi with The Heron Hotel's prime location and unparalleled comfort.

Quick Facts

Check-In

02:00 PM

Check-Out

10:00 AM

Rooms

108

Popular Amenities

24-hour front desk
Bag storage
Commercial shops
Elevator
Free WiFi
Locker room

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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₹6,147

₹12,214

50% OFF

+ ₹1,505 taxes / night

Earn 76 Reward Points

The Heron By Sarovar Portico India, Nairobi, null, Kenya, 00100

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Select Rooms

Standard Room, 2 Twin Beds

226 sq.ft (21.00 sq.mt)
Slippers
Body soap
Shampoo
Bathtub or shower
Private bathroom

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OPTION 1

Non Refundable

₹6,147

₹12,214

50% OFF

+ ₹1,505 taxes / night

Earn 76 Reward Points

Ratings & Reviews

4.2/5

2.39K Ratings

Risa Nekishon

1/5

21 Nov, 2023

I don't know if they paid people to give a 4* rating, but there's no way this hotel is 4*. It's basically a lodging. No slippers, no drinking water in the rooms, no hot water from the showers, no lotion, no sanitary bags, no shower cap, malfunctioning tv. Basically it's just a bed and dusty wardrobes. You have to wait for more than an hour for food. Just pathetic through and through.

Dana Porter

4/5

03 Aug, 2023

The hotel has modern facilities and it’s kept very clean. The service throughout all levels of customer attention is great. I specially recommend Denis for his immaculate service at securing a booking. I had a nice experience and certainly would stay again.

Emma

1/5

07 Jul, 2023

Very poor service experience: incredibly slow service (we waited over 2 hours for our dinner on two consecutive nights and both times the food was very disappointing, cold, and not worth its price), the internet did not work, there was no hot water to shower for most of the day, absolutely extortionate laundry service (£25 for 9 items of clothing) and no soap to wash your hands with or enough toilet roll in the bathroom. Also someone came to make the bed and opened a window so wide open that somebody could have come in and taken our things as it was an accessible window. Not worth the money at all, and in my opinion by no means deserves to have a 4 star reputation. Cannot recommend this hotel at all unfortunately.

Alex Crabbe

1/5

07 Jul, 2023

Astonishingly poor across the board. Nice room but hot water frequently did not work. Staff cleaned room and left a window wide open allowing for easy access to anyone passing. The restaurant was terrible - a simple chicken burger took 2 hours, and upon arrival the fries were somehow cold. A similar experience on both occasions we tried the restaurant. The bar staff were polite but it appeared the entire menu was out of stock or at room temperature (no cocktails, red wine only, ran out of cider immediately and then a member of staff attempted to persuade us that a vodka mixer drink was actually a cider). The laundry service was so extortionately expensive that we opted to handwash our own clothes. The WiFi repeatedly cut out, and indeed failed to work for an entire morning. Having only just arrived, this proved rather difficult for us (we had yet to buy a local SIM card). We were provided a single toilet roll for our 2-day stay, which was not replaced when our room was cleaned (there was none left at that point) not when we specifically drew this to the staff's attention. All of this might be expected at a fairly cheap establishment, but this is an expensive, allegedly '4 star' accomodation. The other reviewers are either paid, work for the hotel already or so misguided that their opinions aren't worth the time it takes to read them. Avoid at all costs.