The Palace, a Luxury Collection Hotel, Madrid

4.6/5(3.87K Reviews)

5 Star Hotel star-logo

Madrid, Community of Madrid

234

Hotel & Amenities

Rooms & Rates

Rating & Reviews

All Policies

₹40,188

₹36,750

About Hotel

Welcome to The Westin Palace, Madrid - the perfect blend of luxury and convenience. Located near the vibrant Gran Via Street, our 5-star hotel offers 470 thoughtfully designed guestrooms, each featuring plush pillowtop beds, premium bedding, and state-of-the-art LED televisions.

Unwind and rejuvenate in the comfort of your room's deep soaking bathtubs, fully stocked with complimentary toiletries. Step outside and immerse yourself in the heart of Madrid, with top attractions just a stone's throw away. Marvel at the renowned Thyssen-Bornemisza National Museum and the ornate Congress of Deputies, both within walking distance. Take a leisurely stroll to the picturesque Parroquia Jesus de Medinaceli, or explore the fascinating House-Museum of Lope de Vega. And for art enthusiasts, the famous Prado Museum is just a short walk away.

After a day of exploration, pamper yourself with the luxurious services at our full-service spa. Indulge in a relaxing massage and feel your stress melt away. Stay connected and productive with complimentary wireless internet access, a business center, limo/town car service, and express check-out. And for added convenience, make use of our 24-hour room service and onsite hair salon.

Satisfy your taste buds at our hotel's restaurant with delectable cuisine, or unwind with a refreshing drink at the stylish bar and lounge. Start your day off right with a mouthwatering buffet breakfast, available every morning. Limited parking is also available at the hotel for your convenience.

When it's time to depart, the preferred airport, Adolfo Suarez Madrid-Barajas, is just a short 15.6 km away. With an unbeatable location, luxurious amenities, and exceptional service, The Westin Palace, Madrid offers an unforgettable stay for all guests. So why wait? Book The Westin Palace, Madrid online and experience the grandeur and opulence of this exceptional hotel. Come and enjoy affordable accommodations suitable for a variety of people, with The Westin Palace, Madrid room prices to fit your budget. Visit us at Plaza de las Cortes, 7, Madrid 28014, Spain, and indulge in the perfect escape in the heart of Madrid.

Quick Facts

Check-In

02:00 PM

Check-Out

12:00 PM

Rooms

470

Floors

Popular Amenities

24-hour front desk
Bag storage
Elevator
Free WiFi
Locker room
Multilingual staff

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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₹36,750

₹40,188

9% OFF

+ ₹3,681 taxes / night

Earn 404 Reward Points

The Palace, a Luxury Collection Hotel, Madrid, Madrid, Community of Madrid, Spain, 28014

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Non Refundable

₹36,750

₹40,188

9% OFF

+ ₹3,681 taxes / night

Earn 404 Reward Points

Ratings & Reviews

4.6/5

3.87K Ratings

Allan Elza

4/5

22 Jan, 2024

This hotel is undergoing a renovation. We were in an upgraded room with a view of the street. There was a considerable amount of noise both outside and inside the hotel. The room was comfortable, it appeared the renovation was rushed because there was paint on the wallpaper and carpet as well as some issues with the wallpaper in the bathroom. The staff was hit or miss, our check in was exceptional and our concierge was superb. The staff very graciously allowed us to check in early, which was very welcome after a long period of travel. Leaving the hotel was a different experience, though, the desk staff were perfunctory and the concierge was patronizing. The breakfast area, which doubles as a lounge area in the afternoon/evening was exquisite and the service was exceptional, some of the best we've experienced. The location was about as perfect for sightseeing as we could have wanted, so close to the The Prado and different squares and plazas.

Connie

5/5

21 Dec, 2023

I highly recommend The Westin Palace, Madrid. It is truly a palace. This is not only a most beautiful hotel but the service, location, and rooms make it a perfect place to stay in Madrid. The hotel is super clean and those who want to work out have a fully equipped gym available 24/7. The breakfast is fit for a queen or king. I want to especially thank David who helped us so much with our decisions as to which places to visit. He made it so easy for us to get our train tickets to Toledo and Segovia. His recommendations were perfect ones for us. His patience and kindness is exemplary.

K P

5/5

13 Dec, 2023

We were here a few years ago(sorry for the delay as we recently started posting some reviews.) The staff here was extremely friendly and accommodating. The location is great as its central to anything you want to do in Madrid. Would highly recommend staying here!

Doak Marasco

3/5

09 Sep, 2023

The Palace has a long, storied history that makes it a must when visiting Madrid...at least once. It's a beautiful hotel in close proximity to the Prado Museum and Gran Via, which connects many of the city's main tourist attractions, as well as hot spots for dining, shopping, and evening activities. I could easily give the Palace a five star rating if they hadn't missed the mark on service. In this case, our room wasn't ready due to a late (4pm!) checkout, and we were encouraged to take either a non-upgraded room or a room on the first floor despite booking a premium room. After stating we would be willing to wait for the room scheduled for us (as if there were only one -- it's a large hotel and hardly seemed full) we were again encouraged to select what felt like a downgrade. Upon saying yes to a third floor non-remodeled room, which was beautiful but in need of some new furnishings, we were offered to commit to a $29 euro per person breakfast - seems like an easy comp for the trouble (didn't ask, didn't offer, we declined). That evening, the bar closed early, but we were told we could have a drink in the rotunda, which is a very beautiful room itself. We only had 15 minutes until close (12am), and no one came to serve us. My wife and I had been waiting a long time to stay here and had a disappointing experience. I'm sure that's not the case, or will be, for everyone. We chose to stay in a different part of Madrid at the close of our vacation (Only You across from Atocha) and had a wonderful experience (at nearly half the price). Sure, the rooms are small (which I don't mind), but the service and atmosphere was exceptional. Don't skip the Palace just be aware of what you may get - or not get - in advance.