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The Rockwell

4.3/5(324 Reviews)

4 Star Hotel star-logo

London, England

Room Unavaiable

156

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About Hotel

Nestled in the lively and bustling heart of London City Centre, lies The Rockwell, a superior choice for sophisticated travelers. Just a quick 5-minute drive from its prime location at 181 Cromwell Road, England SW5 OSF, United Kingdom, you'll find yourself in the midst of must-see attractions such as Hyde Park and the world-renowned Natural History Museum. Our premier 4-star hotel boasts an impressive 40 tastefully decorated guestrooms, complete with all the modern amenities you need for a flawless stay. State-of-the-art Smart TVs and complimentary high-speed WiFi are just a few of the luxuries that await you.

Begin your day with a rejuvenating shower in your lavish private bathroom, equipped with designer toiletries, and take advantage of the convenient safe and workspace in your room. Venture outside and let yourself be immersed in the vibrant energy of the bustling city. With iconic landmarks like Buckingham Palace and Piccadilly Circus just moments away, you'll never run out of things to do. If you're in the mood for some retail therapy or a delicious meal, simply take a stroll to the nearby Kensington High Street and explore the endless options.

Transportation is a breeze with Heathrow Airport located only 21.9 km from the hotel. After a long day of exploring, unwind and marvel at the stunning city views from our scenic terrace or lush garden. Keep in touch with loved ones and stay connected with complimentary WiFi available throughout the property. Our attentive concierge services are always on hand to assist with any requests you may have. For corporate guests, make use of our well-equipped business center and streamline your check-in and check-out processes with our efficient express services. Treat yourself to a delectable meal in our on-site restaurant or sip on a refreshing drink in our chic bar/lounge. With 24-hour room service, our team is always on standby to cater to your every need.

Experience the magic of London at The Rockwell, where the perfect balance of comfort, convenience, and opulence awaits. Book The Rockwell Online and discover a truly memorable stay in the heart of the city.

Quick Facts

Check-In

03:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk
Elevator
Locker room
Multilingual staff
Newspaper
Smoke-free property

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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Select Rooms

Superior Single Room

Unavailable

Garden Room

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Double Suite

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Ratings & Reviews

4.3/5

324 Ratings

Thanh Le Viet

5/5

15 Jan, 2024

The reception staff were so thoughtful, they kindly upgraded my booked room to a bigger one when they saw we came with 2 kids which would not be comfortable in the previous one without paying more. Thank you so much for your service. The hotel location is central and close to many express groceries stores and Gloucester Road station, so it’s very convenient for travel, and the price is sooo affordable for such a central place in London. Highly recommended!

Nigel B

2/5

29 Aug, 2023

We went for a weekend, having not been to this hotel before. The outside is well signposted, but tired and needs a good makeover. The entrance through the front door is clean and spacious and the desk very visible. When we arrived, the man behind the desk was very polite and checked us in, though it took a little while. I had to come down a few minutes later because my key didn't work only to find him outside having a cigarette and nobody on the desk. The rooms were okay at best but nothing fancy, and with oddities. The coffee cup tray was inside the wardrobe shelf, clearly put there to make the desk look bigger because there was no socket inside the wardrobe. The shower was scratched and marked, absolutely tiny, so having shower gel is a waste of time and the door was also cracked and split at the bottom, so the water ran all over the floor. There was a radio but no instructions on how to work it and they were needed. The breakfast was a very poor affair. Standard buffet type arrangement but the coffee and tea had to be requested, the toaster didn't work properly, my coffee arrived cold twice, and the attention to detail was minimal. There was also a sign on the desk advising that the restaurant was closed 2 days of the week. This didn't impact us, though I had no idea why. I wouldn't return

Charene Robinson

4/5

02 Oct, 2023

We stayed here for 2 full weeks as we explored all that London has to offer. The staff were all super friendly, especially in the breakfast area. There is nothing like going down for breakfast and having your tea/coffee brought to you, made just how you want it and you didn't even have to ask. They really paid attention to how you ordered on the first day and it just added that personal touch to the remaining stay. Breakfast became our favorite meal of the day. Eggs, mushrooms, sausage, cheeses, croissants, toast, yogurt, fruit. It was all delicious!!! Our rooms were well maintained and staff came in and tidied up each day and left clean towels. My only complaint is the beds. They were SO HARD. I ended up having to have extra duvets put down to try to add a layer of cushion, but it didn't do much. I almost ordered a foam topper from Amazon. We made it through the body aches and pains and enjoyed our stay, but it's definitely a firm mattress. The shower stalls are also super tiny. The neighborhood of Kensington/Chelsea is great. We always felt safe walking the neighborhood. Overall, I would stay here again. It's a great location near the Earl's Court underground station and it was easy to get everywhere we needed to go. I hope to come back to London again soon!

Jade Xiao

5/5

30 Nov, 2023

Had a most excellent stay at The Rockwell. It felt like going home to my own apartment each day. I actually loved the smallness of my room because it felt very cosy. The room came with everything I needed and more. My window was facing Cromwell Road but I could barely hear any street noise thanks to the noise insulation. The cleaning staff are so nice and do an excellent job. The front desk staff are efficient and accommodating. I had forgotten to bring toothpaste and they were able to provide me some! Besides the property itself, I absolutely love the location. Kensington is far more peaceful than the main tourist areas of SOHO/Westminster. The Natural History Museum and Victoria & Albert Museum are just 15-20 minutes up the road. The hotel is also near Sainbury's and many little Asian mini-marts so you'll never go hungry. Transportation options are great. It's a short walk from Earl's Court station which is on the Piccadilly line so you can conveniently travel east to the airport or west for tourist activities.

Aleisha Jain

2/5

21 Jun, 2023

This is not a 4 star hotel. Maybe once upon a time. PROS: The front desk staff are great, very responsive and accommodating. Location is great, walking distance to Earls Court metro. CONS: The room I originally checked into, the AC didn’t work, so they switched me to a larger lower ground floor room for the one night that was fine but damp. The rooms are very outdated and remind me of old dorm rooms. Carpets are stained and surfaces haven’t been cleaned properly. The next night they switched me to back to the single superior and while laying in bed for the night I found two bugs on my pillow. And then a third on the wall. Not bed bugs but something else. It was well past midnight at that point but luckily the night staff switched me to a different room, no bugs but the AC didn’t work. I only had one more night there so I just let it go. I would absolutely not stay here again. Unfortunately it was a very last minute trip so didn’t have a ton of options.