Time Hotel Kuchai Lama

If your requirement is a clean room, this is not a good choice. However, if you just need to stay for one night, it's the closest and relatively cheaper hotel to the central bus station. . Pros: 1. Close to TBS (10 minutes by car). 2. The Deluxe room is spacious. 3. The cost is relatively cheap. . Cons: 1. The reception staff won't address your issues. 2. There are quite a few damaged facilities in the room. 3. Poor hygiene. . I booked a Deluxe Room. I missed the bus home due to traffic and this was the closest hotel to TBS (the central bus station) I could find, with a room that seemed not too cramped. . I checked in around 6:30 PM. The first thing I did was go to the bathroom. The bathroom was wet, which made me feel like someone had just used it. I also discovered the bathroom door handle was broken and couldn't close properly. After using the toilet, I found out that the toilet seat was broken, and to my surprise, the toilet was clogged. There was no hotel phone in the room, so I had to search for the hotel's contact information on Google and call the front desk to ask for a room change due to the clogged toilet. The gentleman at the front desk first asked me, "What did you do to the toilet?" (Huh? 🤔). Although I had checked online and was sure there were rooms available, the receptionist said there were no other rooms and asked if I could make do. I didn’t argue further and they didn’t send anyone to fix the toilet. . The room was generally spacious and bright. There were signs of renovation but some old equipment was still there. The air conditioning blades were damaged, and due to past water leakage, the wall below the air conditioner was covered in black water stains, combined with the earlier bathroom experience and dirty curtains. The level of cleanliness made me unwilling to use their provided towels or to let my head and body directly touch the hotel pillows and bed (I slept on top of the bedsheet). By the way, the foot mat even looked newer than the towels. . As for other aspects like soundproofing and hot water, I thought they were okay. What I couldn't accept was the clogged toilet and the hotel staff’s lack of response.

Worst experience! The room was so dirty even the bedsheets got stain! Bathroom all so dirty! We requested to change the room..the room we change also dirty! Please don't believe 💯 the room picture in website Agoda! So scary la all night can't even sleep! Room environment! Really regret book this hotel!