TownePlace Suites by Marriott San Jose Cupertino

Great stay, great price. A few things could be done better however those things weren’t a huge issue to my overall satisfaction with our stay. I would definitely stay here again. The location is great. Easy freeway access. We were within a 10 minute drive to Winchester Mystery House, Santana Row, Rosicrucian Egyptian Museum, grocery stores and restaurants. Check in and check out was easy. Though there wasn’t always someone at the check in desk. I walked in twice after check in, once to request something for our room and lastly for check out. Those two times no one was at the desk I had to say “Hello?” to alert a staff member that I was there. I think there should be someone at the desk at all times to greet anyone who comes in. The room was great, it was clean and tidy. The closets and bedding were nice. The couch pulled out to a bed. The kitchen was good except the silverware drawer had limited utensils; for a suite that can sleep six there was not enough - 4 big forks, one spoon and 2 or 3 knives. Cookware and dishes were sufficient. I went to the main office to ask for spoons and the receptionist gave me some plastic spoons. Perhaps I should have called housekeeping. The pool was nice, it was warmed enough to feel good on a spring day but not so warm as a bath. It wasn’t a huge pool but big enough for my kids and a couple adults to enjoy. There were towels for drying off after and even some pool noodles and a beach ball to play with. The pool grounds with the mini roses all around was very pretty, there was plenty of seating, and even a bbq. Breakfast was confusing. Throw away plates but reusable bowls. No instructions on where to put the reusable bowls. There was a tiny pitcher of half & half and another pitcher of milk - which ran out quickly. No pancakes or waffles, my kids were disappointed about that. Premade egg bites, sausages with cheese to make a breakfast sandwich, and dry oatmeal to put in a microwave with about 6 different mix-ins. I think the only fruits were bananas and whole apples? I don’t recall. Breakfast could definitely be improved. I’d go out to breakfast or have my own food in my room next time.

I felt has if this was my home away from home. The service all around was wonderful. The staff, I don't have the words to express how the staff were. Very help, patient, understanding and they made me feel very comfortable. For the location was perfect for me. The distance to shopping centers and the the college I was visiting was less that 15 minutes way. This is on my list of places to stay if and when I return to San Jose.