Travelodge by Wyndham Orlando / Heart of International Drive

I wouldn't recommend staying here, even if it was your only option. It is located on I-Drive, but once you turn in it's like a different world. The gray paint that they chose to cover the building with adds to the dreariness of this particular Travelodge. The parking lot was dirty with trash and a heavy smell of cigarettes. I should have taken pictures. I think I was more embarrassed than shocked. I had my fiance with me. On the website they offer an option to have breakfast included and yes, there is a price difference in the rooms if you choose to do so. As we entered the smallest lobby ever, we noticed the "breakfast" that was mentioned. Oatmeal packets and coffee. Oh, ok. Anyways as we were checking in the desk clerk asked if we were checking in and stated if we were doing so that there was a $25 fee. When I was booking I mentioned I'd be checking in earlier than 3pm. There was not a mention of a fee. I was also charged the $100 deposit which I was aware of. Then $18 for resort fees which I was not aware of. I thought when I booked I was charged everything. Apparently not. Now, we were done checking in before 11 and were told that we had to wait until 11, but then told us to go ahead. I'm not sure why there's an early check in fee.....the room was clean when we walked in but ok. I went to use the bathroom and the toilet was broken. Rocking from side to side and the handle was completely broken. Why wouldn't they make sure this is fixed? I went to use the phone to call the front desk but there wasn't a cord for the phone. Sooo I just walked back up. Made them aware and they gave us jets to the room next door. We paid extra for a king sized room, with a couch. I'm 6 feet tall and comfort is important to me. The room next door was a queen sized bed, smaller and without a couch. I made them aware of the difference in room and costs and was told that since I was initially booked into the correct room that there was nothing that could be done. What??? That doesn't make sense. I was beyond annoyed. The microwave had to be used on the floor. It was on top of the mini fridge but the cord is way too short to reach the outlet. The only way it would reach was on the floor. In order for the TV and electricity to work is if your key is inserted into the wall. There is an ironing board without an iron. We asked for an iron and there wasn't one available. One morning we were laying in bed watching movies and housekeeping came by. They did a knock and open combo, didn't wait for a response and opened the door. I thought we had the door lock on. We made sure to not make that mistake again. Last but not least, I only received $55 of my deposit. We were told that the towels had a stain. Now, I know we didn't stain any towels. Our skin may look like chocolate but we don't stain towels. That also wasn't stated anywhere that there was a charge for dirty towels. We took showers and dried off with the towels. We weren't shown any proof of what we were accused of. Oh and in the website it shows a cute lil photo opp backdrop. Yeah, it's non-existent. The customer service is horrible, the website pictures are misleading and their policies just seem to be made up along the way. Shadiest hotel in Orlando goes to this Travelodge.

The hotel looks old, but it's clean. Rooms were recently renovated (at least the one I stayed on). Room was clean, the staff was friendly, and the location was excellent. Right on the International Drive, in front of a Lynx bus stop. The big disappointment, is that I paid extra for breakfast. But when I went down to the lobby, they had granola bars and coffee. I do consider this as false advertisement, because that is not a breakfast at all, but I paid more for that. It would have been cheaper to get a real breakfast on a different place.