Venus Beach Hotel

I want to split this review in to two, as the second half is much much more positive. The hotel: The pictures are misleading and this is definitely not a five star hotel. One the first night we were really disappointed with the quality of sleep we had with bumpy beds. We also found a shard of glass on the floor and none of the charging points worked nor did the remote control for the TV. General cleanliness was not there either. We explained this to reception and from here on we are so grateful that we were moved to an upgraded room which was much more reflective of the images that you see online and we were lucky enough to have a sea view. This was more the quality we were expecting, although I understand it’s a five star hotel, I know the prices are still very affordable so bearing this in mind you wouldn’t entirely expect five star quality. It is just important to note that there are things such as marks on curtains and just general cleanliness that is not really up to standard of a five star hotel. With all this said, I am very grateful for the cake you had presented in our room for my birthday so thank you for this also, and for for rectifying our experience promptly. Entertainment: The main reason that I want to leave this review is because we went to the bar area on our first night and although the area initially seemed quite disappointing there was an amazing violinist playing called Alex and as the night came to an end we were the last ones there and he was really really kind and asked if we had any requests which he played specifically for us. His talent is incredible as he managed to play songs that he had never played before, any request we had he could do and his talent was truly mesmerising. I mentioned that I sing, and he was kind enough to bring me up to sing with him. His talent and joy really made my experience. He was a really lovely and talented man and is an asset to the hotel.