W Santiago

4.6/5(6.38K Reviews) rating

5 Star Hotel locationPin

Santiago, Santiago

141

1/141

About hotel

For a luxurious and convenient stay in Santiago, look no further than W Santiago. Our prestigious 5-star hotel is located in the bustling district of Las Condes, offering easy access to the city's top sights and attractions. From the Apoquindo and Los Leones Golf Club to the iconic Costanera Center and Parque Arauco Mall, you'll find yourself in the heart of the action when you stay with us. Make yourself at home in one of our 196 lavishly decorated guestrooms, each meticulously designed to provide the utmost comfort. Our rooms are equipped with cutting-edge amenities such as iPod docking stations, plasma televisions, and complimentary Wi-Fi, ensuring a perfect blend of modernity and tranquility. Relax in your own private bathroom, complete with premium toiletries and a luxurious bathtub or shower. Our hotel also offers practical features like laptop-compatible safes and ergonomic work desks, catering to all your needs in opulent fashion. Indulge in a peaceful and rejuvenating retreat at our 24-hour health club, or take advantage of our unrivaled ski-in/ski-out access for the ultimate leisure experience. For those on business travel, our concierge services and state-of-the-art business center are at your disposal. Satisfy your palate at our exclusive Japanese restaurant, Karai, or wind down with a refreshing drink at one of our two stylish bars. Our roundtrip airport shuttle service and convenient on-site self parking make for a seamless experience during your stay. Located just 15.3 miles from Santiago International Airport, our prime location allows for effortless exploration of the city and its must-see attractions. Whether you're visiting for business or pleasure, W Santiago offers an unparalleled combination of luxury and convenience. Don't wait, book your stay with us now and experience the pinnacle of hospitality in Santiago. And don't forget to take advantage of affordable W Santiago room prices by booking online. Our address, Isidora Goyenechea 3000, Las Condes, Region Metropolitana7550000, Chile, is easily accessible and puts you in the center of it all. Don't miss out on the opportunity to experience Santiago at its best.

Highlights

• 5-star luxurious hotel with individually decorated guestrooms • Located in the lively area of Las Condes with many attractions within walking distance • Only 0.9 km from the popular Costanera Center and 1.3 km from Parque Arauco Mall • Ski-in/ski-out access and 24-hour health club for guests to enjoy • Complimentary wireless internet and cable programming available • Approximately 25 km from Santiago Intl. Airport • Business center and concierge services available for business travelers • 3 restaurants, 2 bars/lounges, and 24-hour in-room dining options • Complimentary newspapers and gift shops/newsstands in the lobby area • Buffet breakfasts available on weekdays and weekends for a fee • Airport shuttle and self-parking options available for convenience.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

196

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Accessible parking

Concierge desk

Hiking

Breakfast available

Airport shuttle service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Accessible parking

Concierge desk

Activities

Hiking

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Essential workers only - NO.

Masks are compulsory at the property.

Special check-in instructions

You'll be asked to pay the following charges at the property: The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest..

We have included all charges provided to us by the property..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Only dogs and cats are allowed.

Pet max weight (per pet) in lb is 40.

Service animals are allowed.

Maximum number of pets per room 2.

Pets allowed.

Pet max weight (per pet) in kg is 18.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Essential workers only - NO.

Masks are compulsory at the property.

Special check-in instructions

We have included all charges provided to us by the property..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Service animals are exempt from fees/restrictions.

Only dogs and cats are allowed.

Pet max weight (per pet) in lb is 40.

Service animals are allowed.

Maximum number of pets per room 2.

Pets allowed.

Pet max weight (per pet) in kg is 18.

₹21,623

₹23,791

9% OFF

+ 0 taxes / night

Earn 216 Reward Points

Select Rooms

Wonderful Room, Room, 1 King Bed, Non Smoking

398 sq.ft

Blackout Curtains

Sofa bed

Wardrobe/Closet

Safe

Desk

Smoking policy – non-smoking available

Minibar

Free toiletries

Room Service

Adjoining rooms

Air conditioning

Housekeeping - daily

Slippers

Bathtub or shower

Private bathroom

Hairdryer

Coffee machine

See All

OPTION 1

Partial Refundable

₹21,623

₹23,791

9% OFF

+ 0 taxes / night

Update Price

Earn 216 Reward Points

Amenities

Location

Las Condes, Santiago, Santiago, 7550000

View on Maps

Ratings & Reviews

4.6/5

6.38K Ratings

Rhon Dillon

5/5

25 Dec, 2023

We loved it. Amazing view, huge balcony (8th fl) facing a park. Spacious room, and bath. Nice amenities. Friendly staff, amazing breakfast too. Safe street for walking, lots of restaurants to choose from. Would def stay again.

Eddie George

4/5

19 Nov, 2023

A fine overall experience. For the price you pay, it’s great. However, do not expect anything like a W hotel in the US. This hotel has four, yes four, separate elevator banks that take you to different things/parts of the hotel. Very confusing. The biggest disappointment was the upkeep of the rooms. Again, for the price, the room was large and mostly clean with an amazing patio. But, this isn’t W standards in the US by any means. The service staff were nice and helpful and the security seemed good.

Iksheeta Shah

2/5

31 Dec, 2023

Pretty bad. The service is horrible. If you ask for room service, expect to wait at least 30 minutes. Also the housekeeping is horrible. 2 shampoos instead of soap. No refill of the bar, seems they forgot. They dont clean up dirty dishes or give new glasses everyday. Concierge is lazy and doesn’t help with anyone questions you have. The pool is great, but have only 4 shades for all the guests. Everyone here was pretty irritated about that as not enough seats or shades. Would not recommend!

Justin McNealy

1/5

6 Dec, 2023

Unfortunately, a birthday group trip was mired with racist behavior my some of the staff. A group of 15 (traveling from the US) was trying to make it to the roof around 9pm, where there was a party going on, on the top level. The bottom level of the roof was still open. Friends had already gone up to secure a section for our group, and succeeded. However, when the rest of our group (made up of African Americans) tried to access the rooftop we were stopped by a man named Juan Pablo (a server at an adjacent restaurant) he accosted us and told us the roof was reserved. We calmly explained the situation, but he was as adamant that “we” were not allowed. He then began speaking Spanish the other staff telling them “we were not allowed in the building, or on the roof no matter what”. He then proceeded to use a slur about us to the elevator operator, who then became implicit in Juan Pablo’s discrimination. We are a group of doctors and lawyers who live in large cities in the US, we certainly have had our fair share discrimination. But to be accosted that way and had slurs in Spanish mentioned about us because how could a group of African Americans understand Spanish? Beware of this location and moreover beware of Juan Pablo. The manger eventually came out and offered us a resolution, she was very nice. However, we can’t forget being lied to, accosted and treated like we were second class citizens by employees of that hotel. Unfortunate

Rhon Dillon

5/5

25 Dec, 2023

Eddie George

4/5

19 Nov, 2023

Iksheeta Shah

2/5

31 Dec, 2023

Justin McNealy

1/5

6 Dec, 2023

Robert Dunlap

5/5

25 Dec, 2023

Beautiful hotel. Walking distance of many nice restaurants, largest mall in South America, and to just go out for a nice safe walk. Nice pool on roof top (21st floor) with great views with a bar and food.

All Policies

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.