Zaitun Luxury suites-Adults Only

The hotel is new and very beautiful. It is outside of the big town, peaceful and quiet. Extorior You have a magnificient view of sea and the hotel is built in the middle of an olive grove. There are 6 rooms and each of them has a cute terrace with table and chair from which you can admire the view. There is someting to hang wet clothes up on, if you need to make them dry. The swimming is very beautiful with one sunbed per room. There are places to park. We had a car so I cannot talk about buses but the nearest supermark/restaurants seems to be far without a car. Kitchen You will find a fridge, kettle and coffe machine. There are also two pieces (not more) of each kind of dishware (tea cup, coffe cup, plates, forks, knife...). Some coffee capsule and tea are available. Room and bathroom Cute decoration. Very clean and cosy. 4 towels and bathing products are given. I like the fact that there are a lot of lights in the room. Greetings The owner was available to answer to my question via whatsapp. When we arrive he greeted us with a bottle of wine from his father's grove, fruits, water and juice. He explained us with a map thing to do in Santorini. Kitchen Be careful when you book, there is nothing to cook in the kitchen (no microwaves or hob). So if you buy something from outside and want to warm it, you won't be able to do it. There is nothing to do a rapid cleaning (contrary mentions in ad) : no sponge for the sink, no tea towel, no towel, no box of tissues, no hand brush and dustpan. So if you spill something on the floor or you come back from the beach and there is sand on the floor : you will have to wait the next day for the cleaning staff to do it (Maybe you can ask to the reception but as it happens to us after 10PM, the reception was closed). Bedroom There is a part with a miror where you can sit and do your hair or make-up. This is cute but if you sit you cannot see your face in the miror (my height is 1m70). The stool is too low or the miror is too high.. There is no hotel safe. No miror where you can see yourself from head to toes. No iron. Attitude We did not find the owner's attitude professionnal. My mother went to him to notify we did not have any electrical current and water. His answer was only : "we know, it is general". My mother found his way to answer rude. I asked him if it is possible to lower the temperature of the room because we are very hot. He answered to open both of the clim and "you will be fine". If I come to you it is obvious that I tried myself to do everything and firstly turn ON the two AC. He did not even try to come, to see and explain. We went out hours after that, saw him and he couldn't even say hello or something. The next day was the same thing. He only talked by whatsapp while he walked in front of us twice and could talk to us (we was in the swimming pool). I am on holiday and do not need this kind of negativity so i did not say anything more. (I did a screenshot of the conversation because I do not want to be called as a liar). The owner is very bad faith : the delonghi professional + Stege monitor are controlled by an app (I looked for the products number on google to find the manual as he couldn't do anything for us). Why come to the room when we were away instead of coming when we were talking on whatsapp and being transparent? I do not go to something called "luxury suites" to be forced to have the room temperature blocked and to face this kind of attitude. I understand you take my comment negatively buy you really need to review your behaviour. You are new to the hotel business, I will not be the only one telling you this. I did an honest and factual review detailing the good and bad sides WITH photos. If I was in bad faith I would have only said bad and wrong things. I even add screenshots of our convo because I have nothing to hide. For all the thing that you are claiming in attempt to defend yourself, it is ok for me you can invent what you want to, I will not change my objective review. Your hotel is beautiful, hopefully your personality will match.