Townhouse Dona Castle

3.6/5(1.05K Reviews)

2 Star Hotel star-logo

Kollam, Kerala

Hotel & Amenities

Rooms & Rates

Rating & Reviews

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₹3,666

₹1,481

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour security
Air conditioning
Cctv
Elevator
Fire safety
Housekeeping

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Property Rules

Guest Profile

Bachelors are allowed.
Guests below 18 years of age NOT allowed.

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₹1,481

₹3,666

60% OFF

+ ₹81 taxes / night

Earn 15 Reward Points

Townhouse Dona Castle, Kollam, Kerala, India, 691013

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Deluxe

Unavailable

150 sq.ft (13.94 sq.mt)
Attached washroom
Toiletries

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Refundable

₹1,481

₹3,666

60% OFF

+ ₹81 taxes / night

Earn 15 Reward Points

Ratings & Reviews

3.6/5

1.05K Ratings

Anil Jones

3/5

31 Oct, 2023

Well-maintained Hotel but service needs improvement ! Pros: 1. Very spacious, clean, tidy and well-furnished room. 2. Very clean and tidy washroom with hot water available 24X7 (Towel, soap and shampoo provided). Cons: 1. Front office staff, though helpful, can be a lot more pleasing 2. Though there is a nice restaurant within the hotel, they had only room service both for dinner and breakfast. 3. Complimentary Breakfast has a fixed, rather tasteless, menu (Chapathi/egg curry) with no choice available. Also Breakfast starts rather late in the morning from 8.30AM only. Food served for paid-dinner was however tasty. 4. Kettle provided on request, but no tea/milk sachets! 5. Though the washroom is very clean, DO NOT switch on the exhaust as it emanates foul smell, presumably from the duct to which it is opened to. 6. Cloth hangers not provided.

Saveetha S

5/5

15 Jan, 2024

I personally loved the rooms and service. We checked in late, yet they welcomed us with a smile. Thumbs up to the friendly manager. And I cannot forget to mention the kitchen staffs, who took extra effort to prepare a vegetarian breakfast.

Shibin

1/5

18 Nov, 2023

This Hotel receptionist have never heard word about Hospitality My recent experience at this hotel was very bad incredibly poor attitude of the receptionist, specifically a young man. From the moment I arrived, he displayed a complete lack of professionalism and courtesy. He was dismissive, unhelpful, and had a condescending demeanor when I asked questions about my reservation & In the morning Breakfast was not even provided even though we informed them yet they were not even saying apologies we were waiting till 10:00 am for the breakfast II hope the hotel management addresses this issue to provide a better customer experience in the future.

Shreya Pc

1/5

04 Oct, 2023

My recent experience at this hotel was marred by the incredibly poor attitude of the receptionist, specifically a young man. From the moment I arrived, he displayed a complete lack of professionalism and courtesy. He was dismissive, unhelpful, and had a condescending demeanor when I asked questions about my reservation. It's truly disappointing to encounter such a bad attitude when checking into a hotel. A pleasant and helpful front desk experience can set the tone for the entire stay, and in this case, it left a negative impression. I hope the hotel management addresses this issue to provide a better customer experience in the future.