Treebo Mangalam, Bhawanipur

I booked a room, they sent me a message asking me to contact me on WhatsApp and pay for my stay. I tried to pay 3 times, the payment was rejected, the reason is my international card. Due to “non-payment” they “closed” the reservation. Why on earth? Why didn't my booking through Booking cancel? It is clear that hotel owners want payment through their payment system, and not through booking, this is beneficial for them. But why should guests suffer because of their negligence and greed? The story didn't end there. We were offered the same room, but 250 rupees more expensive. Then they refused to allow us to stay at all because of our car. We travel by car and need to park it. People at the reception said that you can’t park a car next to or on the entire street, although this is a lie. This situation arose due to the fact that the hotel uses a bot in communication, which is not able to answer the question about parking. To sum it up - this is terrible service.

The hotel is b nice neat and clean rooms.Location of this hotel is very good.The room service is wow room cleanness and the bathroom cleanliness. I stayed there for almost one week and my experience were too good. The hotel staff and the owner is very polite and very helpful too. So thank Mr. Basant da