Utopian Luxe

Rooms are reasonable size and clean. Service is almost non existent. Unless you call for everything nothing happens. Internet and TV service is also a bit of a hit and miss. It didn't not work for all 4 days we were there. Breakfast is good but the same menu everyday.The duty manager is a liar with a smiling face and absolutely no shame. Asked to get me the managers phone number, he would not give. Then asked for cash when I had already indicated the I want to pay by Google Play. The QR code was in front of him but he was pretending to play with Eftpos machine trying to tell me machine is not working. Mr Shitanshu Tiwary, please get in touch with me to hear more. You need to sack the duty manager who is on duty on Sunday morning .Your reputation is ruined otherwise.

Extremely bad hotel. No accountability of anything. They lost our car keysand the people were so casual about it. The person named "Rohit" had audacity to say.. " Abhi sirf 20 minute hi to hua hai wait karte karte". We waited for 1 long hour. Disgusting.