Via Dream Plaza

To anyone who is going to book this property as a small & temporary stay guesthouse due to it being close to Fairfield and other wedding venues. . PLEASE DO NOT DO SO . I have never had as bad an experience with a hospitality partner than I have had with them. . We checked the property 4 months before our family wedding and then the one they had showed was good. But on the day we checked in, all the rooms were horrible. They had promised us Bread toast, aloo Paratha, Puri sabji, tea and coffee for breakfast and they had 0 arrangement for any. They said that they can only serve boiled egg or omelette. We were a pure-veg family. When we mentioned about what we were promised the guy (Sajal) says - "Matha pagal aache naa ki?" (Are you mad?) . We then tried ordering food from outside for our guests as all of us had travelled through the night and were hungry. They denied that saying 'Outside food is not allowed' . . . The staff and the people who own / operate the hotel are very rude and impolite. Anyone operating in the hospitality sector should be hospitable but these folks were far from it. They will blame the guest for their shortcomings and then try to intimidate using police's name. We lived through 2 hrs of horror with them and then cancelled our entire booking of 16 rooms for 3-4 days and went to a different place It hurts me to see this property being called a hotel - it is better to term it as a scare-house

Toilets and bathroom should be more clean, linens were have many dirty spots as also in towel. In the breakfast only toasted bread and tea was there on alternate day, 1-2 more options should be there. Staffs were good but very slow in their work/services.