Zip By Spree Hotels Brookefield

The hotel is decent for a day stay or two, the management appears to be a bit less accommodating. We had to keep our luggage, we were in a hurry, we called in advance to confirm if we could keep the luggage at the reception for an hour. They confirmed that we can. On visit, they started giving strict rule template answers and later allowed. Later, we had 5 bags which needed to be carried to the 4th floor room. There was no one to help us take the luggage nor they were willing to allow an outsider friend to help me. The receptionist kept on citing the rule of "outsiders not allowed". After a few minutes of discussion, they allowed my friend to help me with the luggage. Having been to multiple hotels, I have rarely seen such unhelpful and unaccommodating staff. Hope this review helps in understanding that the staff would not be ready to accomodate to your needs, might even deny support for some instances and would only help if you request multiple times.