Appart'hôtel Maison Montgrand Marseille Vieux Port

We stayed in building 41vroom 431 MILO. This Hotel exceeded our expectations. The room is spacious with couch, table and stools and very comfortable bed. Location was very quiet and beautiful high ceilings. In Australia we would likely say this was a shabby chic look with its mix of furniture and art. We asked about where was good to eat and we were invited to eat at the hotel restaurant. Now at this point we were thinking no way are falling for that trap! Wrong. We came back tired and liked the private courtyard away from the traffic and noise and therefore decided we'd give it a go. OH MY GOSH so beautiful. The food was absolutely outstanding. Best dinner in France for sure and we came from Paris and had some beautiful dinners there. Thank you for such an amazing experience and stay in Marseille. Everything felt grand and our private air vinditioned space was a retreat from the busy streets. A few small suggestions 1. Better hair-dryers as those fixed ones aren't great, option to get soap and shampoo conditioner would be helpful.

I had a very disappointing experience during my stay at Maison Montgrand. I was traveling with my pregnant wife and 3 other couples, one of whom was also pregnant. When we arrived, we were shocked to see that the rooms were very dirty. The sheets were stained, the place was very dirty in general, and there were bloodstains all over the place. We complained to the front desk, but they were unable to clean the rooms or move us to another room, except for one couple that did get a new room. The next day, we all decided to check out of Maison Montgrand and move to Hotel C2, which was a few blocks away. Hotel C2 was much cleaner and more luxurious than Maison Montgrand, and it was the same price. We were very happy with our decision to switch hotels. In addition to the cleanliness issues, we were also disappointed with the fact that the pictures on Maison Montgrand's website did not accurately represent the hotel. The pictures made the hotel look much nicer than it actually was. We felt that we had been misled by the pictures as the place is more like a hostel than a hotel. We also had a problem with the manager of Maison Montgrand that promised to reimburse us for the two dirty rooms, but she never did. We called her several times, but it was impossible to talk as she is in an endless meeting. We believe that this is very unprofessional behavior for a hotel manager. Overall, we had a very negative experience at Maison Montgrand. We would not recommend this hotel to anyone. She will try to put excuses in the reply of my review but what I wrote is the pure truth.