Art'otel Ximending Taipei

The service of the front desk staff at this hotel was excellent. To mention specifically Naomi and Thomas. I had a complicated issue with my booking and they worked to help resolve the issue while keeping my best interest. I would stay again if visiting taipei.

Apologies for the delayed review. I stayed in Art'otel Xi-mending TAIPEI in February 2023 for 6 Night. This was my first visit to Taiwan and i cant recommend the hotel enough. So let me get started with the basics. The immigration process took 3 whole hours and i arrived at the hotel a little late than my informed time. But everything was perfect from the get go. The check in process was a breeze. I was quickly allocated my room and the room was perfect. It was clean, nice and absolutely comfortable. The decor is minimalist and that's the charm of the room. Bonus is that each room is equipped with an espresso machine and a few snacks which was a blessing since i had been hungry for over 10 hours. I headed out in search of proper food after fuelling on the snacks but exhaustion was getting to me and the vegan place i was supposed to get food from just closed up as i arrived. After grabbing a few snacks from 7/11, i headed back to the hotel and i had the warmest experience of my life. Thomas (the person who had checked me in) offered an entire bowl of desert from his personal stack just because i couldn't find any food. This was by far the best welcome i have received in a country. Now one might be thinking that this is a one of experience. But NO! Next day, i met Naomi (another member of Art'otel). I chatted with her for sometime and asked for direction to Tian-Yuan Temple to see Sakura. Guess what! Not only did she gave e direction but even offered to accompany me to the temple on her day off. Needless to say, i jumped on it and we went on a whole day excursion of riding bicycle to Tamsui, taking bus to the temple and then ended the day with a perfect tea experience at Dihua street. She was such a sunshine of a person and I couldn't have asked for a better company. (Naomi, I will await your India Visit and cant wait to show you around :)). I had to take this specific time, effort and words for Thomas and Naomi since they made my trip so much more special. Now coming to the hotel, Not only the rooms are amazing but the surrounding area is bustling. You are right in the middle of Xi-minding and there is nothing you will lack. There are tons of 7/11, train station is just easy 9 minutes walk and there are beautiful graffiti lanes around the hotel where you can go Graffiti hunting. This was my first visit to Taiwan and it couldn't have been better. If i ever end up in the city again, I wont be staying anywhere else. :)