Best Western Buckingham Palace Rd

When sorting out my emails this morning, I came across my booking confirmation, which mentally landed me years ago in this hotel. And as I've had a good experience there, I felt it was the occasion to show your team my gratitude. Back to 2015, I was planning to assist my favorite artist's concert and was a bit nervous because it would be my first time in London on my own. But this occasion was too exciting to resist, so I finally packed my luggages and caught the Eurostar to St Pancras. Well, my first idea was to stay near the very centre of London, but as one expects, prices are very high in this area, so I had to look a bit further. This was at that moment I discovered your hotel, and as I don't like third parties, I decided to book directly with you instead of booking on global platforms, which generally raises the cost of your stay by 15%. My 3 days stay started auspiciously as I had the chance to meet and be greeted by Mr. HUSSEIN with a warm welcome. To speak frankly, Mr. Hussein acted like a guardian angel to me and helped me throughout my stay by giving me indications & advices regarding the surroundings. We also had some time to converse about the differences between French and English cultures, and I did appreciate his support regarding all the tragic events that happened at that time in my country. More globally, regarding the rooms, I was looking for affordable and comfortable rooms, so middle range hotels were my target. I would definitely recommend this hotel because I was feeling at ease and the rooms were spacious enough for me. Thanks to Mr. Hussein, I had a taste of the buffet breakfast on the first morning, so I booked it for the next two days. The localisation fitted perfectly well my expectations, as I was not too far from the train station, and not too far from the Roisin Murphy's concert. I hope to come back one day when I will have some time beside work. And I really do hope, Mr. Hussein, that you still work in this hotel and to see you again one day, it was a great pleasure to be welcomed by you and to share some daily chat about mundane things. "Un GRAND merci !" Kind Regards, Jean

in general hotel was great, nice view from the room. but building was old so every steps above was heard, also neighbours from the stairs, but earplugs helped. THE WORST was breakfast. it was small package every morning to your door. but... everything had so much sugar in it. even when I said that I need gluten free reception only added me one more egg, but... I needed to buy products in local shop and return almost whole package. if you want nutrition from breakfast I don't recommend to pay for it. basically you eat your breakfast in room.