CH Velarde

We had a lot of issues paying online on their Spanish system we nearly didn't have a place to stay due to flight time arrival and not knowing this was an issue until 24 hours before as payment wasn't required any earlier and there is no one at reception and the only other sister hotel that is manned is only manned for a few hours in the afternoon. Luckily we were flying in from Paris and our flight arrived early enough for us to taxi to that hotel to pay in person (with the same card the online system would not accept) with 15 minutes before the staff left and then we took another taxi to our destination. I shudder to think what if we were flying in directly from an international location... luckily this wasn't our first stop. The other inconvenience was not knowing any Spanish. Because every time we rang we got their answering machine. We didn't know we had to wait until after the message and wait for someone to answer. But after settling in, we began to enjoy the quality of our room and the place. The place is recently renovated and everything is clean, in good working order and we'll designed. We got a kettle in our room and there was maid service each day - it was nice to come back each day to nicely made beds and clean towels. All bathroom amenities were in excellent working order. The mattress and pillows were in excellent condition and they were the most comfortable I've ever slept in. Yes I would recommend this place - as long as the Spanish online payment system they use agrees with your card/s. Because to this day we don't know what the reason is because the same card worked fine on all electronic card payment system in person at every location throughout Spain.