Circle on Cavill - Apartment Stay Private

Level 43 Amazing view ! Stayed 7 nights with 4 adults 2 kids and it was too good !

Stayed here for 2 weeks in Feb/March 2023. Overall it was a nice place to stay and we had amazing views from our ocean facing apartment on the 33rd floor of the south building. Had a couple of little issues I didn't like such as the bin in the kitchen cupboard having mould in it and the handle on the bathroom door was ridiculously huge with sharp edges that caused both my wife and I some nasty bruises from bumping it. Another thing we were most unhappy with was the main pool being closed. The pools were one of the things that attracted us to book at Circle on Cavill but there was no mention of the fact that it was closed when I booked and took be honest, as much as I liked the apartment if I had have known the main pool was closed I would have thought twice about staying here. Also, we were told the room would be serviced on the 23rd after we'd been there a week. They did come to service the room but I asked them to just leave some clean sheets and we'd make the bed later that evening if they could come back and get the dirty sheets. They left the sheets but when we went to make the bed we found out they'd left single sheets instead of queen sized so we ended up washing and drying the sheets we'd stripped off. They never did come to collect the pile of sheets and I couldn't find any info on who or how to contact housekeeping so the pile of sheets and old pillowcases sat on one of the single beds for the duration of our stay. Check in was also unnecessarily complicated in that the office is on the 1st floor of another building, the Chevron, so after dragging the luggage there you then have a 150-200m walk to CoC. Don't see why they couldn't have their check-in in the actual hotel complex. I also didn't like that they wanted me to do this review while I was in their office checking out. I told them that yes, I may be 60 but I do know how to review on google and no, I don't want to do it in front of you, I'll do it when I'm ready thank you. Still, we really enjoyed our stay here and would stay again but only if the main pool was open.