Ruby by Serain Residences

4.1/5(611 Reviews)

4 Star Hotel star-logo

Surfers Paradise, Queensland

Hotel & Amenities

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₹12,116

₹10,239

About Hotel

Hidden amidst the lively streets of Surfers Paradise lies a 4-star hotel, offering guests the ultimate combination of opulence and practicality. Welcome to Ruby by Serain Residences, where luxury meets affordability. Our prime location, at 9 Norfolk Avenue, Queensland4217, Australia, makes it effortless for travelers to access popular tourist spots, including Budds Beach and Wax Museum. And that's just the beginning – our guests can also easily explore other key attractions thanks to our convenient location.

Our 7 spacious and air-conditioned rooms have been thoughtfully designed to provide a comfortable and cozy retreat for weary travelers. Each room features a fully-equipped kitchen with a large refrigerator and oven, perfect for those who love cooking. For those who prefer to admire the stunning Gold Coast weather, a private balcony or patio awaits you. To ensure that entertainment needs are met, our rooms come equipped with free Wi-Fi and LED televisions.

Our unbeatable location allows you to experience the charm and excitement of Surfers Paradise to the fullest. From adrenaline-pumping rides at famous attractions like Slingshot and Infinity Attraction to leisurely walks at Surfers Paradise Beach for a day of swimming and surfing, there's something for everyone. And for all the shopping lovers, Centro Surfers Paradise is just a short 1.2 km away.

After a long day of adventure, unwind and relax in our outdoor pool or take in the tranquility of our terrace and garden. For those who enjoy a good barbecue, our complimentary facilities are sure to satisfy your taste buds. And with free self-parking available on the premises, transportation needs are taken care of.

If you're flying in, Coolangatta Airport is only 31.9 km away, making Ruby by Serain Residences a perfect base to discover the lively city of the Gold Coast. So don't hesitate, book Ruby by Serain Residences room prices online and experience a delightful stay in Surfers Paradise. Let us create an unforgettable vacation for you.

Quick Facts

Check-In

03:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

Smoke-free property
Terrace
Gym

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.

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₹10,239

₹12,116

15% OFF

+ ₹10,169 taxes / night

Earn 204 Reward Points

Ruby by Serain Residences, Surfers Paradise, Queensland, Australia, 4217

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Select Rooms

Economy Apartment, 1 Bedroom

603 sq.ft (56.02 sq.mt)
Smoking policy – non-smoking available
Electric kettle
Toiletries

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OPTION 1

Non Refundable

₹10,239

₹12,116

15% OFF

+ ₹10,169 taxes / night

Earn 204 Reward Points

Ratings & Reviews

4.1/5

611 Ratings

Mutia U

4/5

06 Nov, 2023

My stay at Ruby Hotel Apartments in Gold Coast had its pros and cons. On the bright side, I enjoyed a 10-day stay at this casual apartment hotel, and it exceeded my expectations in several ways. I opted for a one-bedroom apartment and was pleasantly surprised by its spaciousness and the breathtaking balcony view. The city and limited beach views from my apartment were nothing short of amazing, and I couldn't have asked for a better way to wake up each day. The combination of a skyline view in front and a sea view on the left meant that I could enjoy both sunrises and sunsets right from my room, which added a special touch to my stay. However, cleanliness was a bit of an issue. It seems the housekeeping service was somewhat lacking, as they only changed the bedsheets and dirty towels. Additional cleaning and maintenance would have been better with more frequent housekeeping services, especially for guests staying longer than a week. The service at the reception left much to be desired, with a notably slow check-in process. improvements in reception service and cleaning frequency would make the stay even better.

Demi T

1/5

22 Oct, 2023

Spent the weekend recently and I am disappointed with the price we had to pay with the state of our room on arrival. Microwave didn’t work, mould all over the showers, dirty marked walls, brown stains all over the carpet, food all over the floors, bathroom floor looked like it hasn’t been mopped, grease,oily marks all over bedroom windows, stains and food over the couch, what looked like urine stains on the beds. (Photos of everything). Felt like too much effort going down to ask for support and decided to spend most of our time out of the room and only to come back to sleep. It’s a Shame because it was great location and looked great online but definitely could have stayed somewhere else that was nicer for the same price.

Chloe Galatis

3/5

17 Dec, 2023

overall it was mediocre. the room was nice however one of the stove tops didn’t work, as well as the oven not heating up at all. there were also hardened bumps (possibly old food) on the table in the kitchen and on 2 of the plates. not to mention that a portable charger AND our charging cable was taken from our room when it was being cleaned… and no sort of reimbursement or option for replacement from staff. hiroko was amazing though, she was very helpful and provided us with a lot of information, as for the stay, i wouldn’t book here again.

Chris Beard

3/5

22 Sep, 2023

Awesome views. Size of our 3 bedroom apartment was great however in a 4 star apartment you would expect there to be at least one king size bed. Only one queensize bed all the rest were singles. Apartment was freezing cold even after putting air con to 27 degrees. No instructions on how to operate said air conditioner so assuming it was set to cool internally. Not good. Not enough blankets in that igloo. A book on attractions and things to do at the apartment complex would have been great too. There was no broom or vacuum in apartment either. Very very narrow parking spaces. When paying over $1300 for 3 nights for 4 people I believe it could have been better.

Brad Dunham

1/5

09 Oct, 2023

Stayed here with my girlfriend for a week and a bit there was insects everywhere we told staff and all they did was spray it once obviously they continued to come back we had to buy our own fly spray. The pillow had some sort of stain on it the couch was also stained. The washing machine was disgusting turning our clothes brown. The ring in the washing machine was brown. In a fantastic spot but definitely won’t be coming back.

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More About Surfers Paradise Hotels

Hotel Name	Ruby by Serain Residences
Price	₹10,239
Reviews	611
Star Ratings	4
Location	Surfers Paradise, Australia
Check-in	03:00 PM
Check-Out	10:00 AM

Surfers Paradise Hotel by Category

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Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Onsite parties or group events are strictly prohibited.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property is professionally cleaned.

Professional property host/manager.

Contactless check-out is available.

No cribs (infant beds) available.

Property uses a professional cleaning service.

Events/parties not allowed.

Contactless check-in is available.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A damage deposit of AUD 300 will be collected before check-in.

We have included all charges provided to us by the property..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217]. If you arrive at the property after hours, you'll need to check in at an alternate location: [3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.

Pet Policy

Pets not allowed.

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Ruby by Serain Residences

About Hotel

Quick Facts

Select Rooms

Economy Apartment, 1 Bedroom

Ratings & Reviews

All Policies

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