Downtown Ankara Hotel by Accor

UPDATED AFTER ONE YEAR LONG STAY: living outside your house for working purposes, could become lonely and unsettling, but, in our case, after all these months, we felt blessed for calling Grand Mercure, “Our Home” when in Turkey. Everything starts at the front door, where Mr. Gorkem, Mr. Mertcan and Mr. Oktay would welcome us guests with their friendly smile and politeness. Specially Mr. Gorken who always welcome us with a sincere “Welcome Back”. Continuing to our suite review, again, we would like to highlight Ms. Gul’s endless kindness and expertise with not only cleaning and maintaining the room impeccable and working flawlessly, but her personal daily touches to make us feel cherished and loved. Also daily, we would like to point out Mr. Sinan, bringing to our door, not only water, but also easy smiles, excellent communication and friendly approach. The Breakfast is also amazing, with its continental buffet style loaded with fresh and delicious fruits and treats carefully prepared everyday. But again, even with all this, I would like to highlight mostly the bright smiles that welcome us every single morning. Starting with flawless supervision of the kind and cheerful Mr. Ibrahim greeting us by the door, to Ms. Gamze serving our dishes with a great care and making sure everything is running smooth and also the two expert Chefs Ms. Dilara and Ms. Münüfe that deliver amazing Omelets, “A La Carte” Poached eggs, Eggs Benedict and even fresh Sashimis to die for. The hardest test here is to keep our diet under control with all these delicacies. More than ever, despite how comfortable, beautiful and very well kept are all the installations, including our suite, what sincerely, at least for us, makes the whole difference here is the kindness, the empathy and the care of their employees and we both have no words to express our gratitude. They really go beyond to make our staying memorable, comfortable and relaxing. And we are convinced that it must comes as a result of the amazing, friendly and deeply emphatic management of Mr. Murat and Mr. Onur. EDITED: We are living here for a little less than a month and could not go without writing our first 5 stars review as we are extremely happy and feeling cherished by every single one of the staff. From the friendly, assertive and helpful reception, to the impeccable cleaning service provided by Ms. Gül. From the daily cheerful smile from Mr. Murat that replaces our waters and provides us daily coffee, to the helpful and super educated waiters team, leaded by mr. Ibrahim, nominally mr. Emre, mr.Tugba and mr. Sadik. And how not to love the awesome and breathtaking food gifted to us by the head chef from breakfast (Ms. Seutap - she does the most amazing poached eggs) to the delicious food delivered by the Kitchen A La Carte chef mr. Ramazen and the absolutely breathtaking creations from the Main Kitchen Head Chef Mr. Dogus. It’s definitely a hotel to stay and enjoy your time while you are in Ankara and we would easily recommend to all as it’s our home away from home. Thanks a lot to all the professionals involved that made us feel so special and loved.

Nice staff. Very noisy both day and night time. Rooms feel old. Not my first preference for a five star hotel