Fairfield Inn New York Manhattan/Financial District

A great hotel in NYC. I was worried looking at all the reviews below, and unsure about this hotel. To my surprise this hotel exceeded my expectations. Front-desk: Everyone was super kind, the night shift, morning, afternoon employees all were polite and helpful. - I was checking in at 1am in the night and my 2x debit cards were not working due to European limits, the man was very understanding let me try multiple times, until a small amount for 1 night worked, let me sleep and then let me pay the next afternoon. - I did not have a universal charger, and a lady at the front-desk, kindly gave me a few spares the hotel stocks on my first day, this allowed me to have my phone and laptop ready for all my meetings. Room: The room was super clean, with fresh towels and room service everyday. The AC worked perfectly and kept the room cool with fresh air. I had a non-view floor, which meant i was staring at a concrete wall, but didn’t mind that as I was out and enjoying NYC the whole day. The furniture and equipment inside was very good (fridge, iron pad, hair dryer) and very good soap. They give free water bottles to guests too - I think I had over 8x! Location: This was one of the most convenient locations if you are working in finance and doing meetings downtown. I had 70% of my meetings uptown near Timessquare so I had to take the subway or taxi sometimes, but I did not mind doing so as the travel allowed me to see more of the city and in the evening come back downtown to enjoy the nightlife near the FDR, battery park, Soho, and financial centers. Food / Breakfast: The hotel offers a complimentary breakfast which is amazing! everyday you get fresh bagels, pancakes, eggs, turkey/bacon sausages, juices, and selection of yogurt and cheese. Definitely make use of this. Unfortunately the cutlery was plastic and the space downstairs is a little small, but I faced no problems as I focused on starting the day around 7am and after breakfast was ready for the day! Overall -> Great hotel! looks a bit old in terms of interiors and spacing of things (which can be upgraded), but otherwise everything works and go for this hotel without a doubt!!

Room was very small, wardrobe very tiny, curtains very dirty, no place to keep my toiletry bag, no safe to keep my personal belongings, there was no access key cards for the elevators, so anybody could come in!😳 moreover, the breakfast area were just behind elevators, so when you passed by the elevators, there were chairs stacked on the top of tables making the room very unattractive. The positive side: Staff were very helpful and polite, Mattress very comfy and breakfast meal good but not excellent! I would suggest Marriott to revamped this hotel ASAP to increase customer satisfaction and to great reviews!