Gold Lagoon Kosher Hotel

I came to Gold Lagoon with a group of friends to celebrate for 3 days in Cyprus and it was a dream. We enjoyed every moment! Starting with the kind and indulgent hospitality. The perfect rooms with the spectacular view. The kosher and delicious breakfasts. The dinners were dreamy. We received recommendations for trips and attractions from the hotel, which were all excellent! And religious women are suitable for us. The hotel is clean and the bathrooms are polished in every corner. Magic of a place! 40 minutes flight from Israel and you reach heaven! We will surely return soon in Israel 🙌

Please note: a serious problem in supervising kashrut. After for several months I contacted three different parties who have a connection to the place and I did not receive any satisfactory explanation, I am simply publishing the letter I sent them. Hello. We were booked by us on your website for two nights at the Gold Lagoon Hotel in Paphos between 17.11 and 19.11. Before booking, we called the Israeli phone number listed on the website to ask what the difference between the 2 hotels was. We were told that both are pretty much the same and both have breakfast and dinner as well as a tea/coffee corner during the day. We chose a hotel that was closer to the airport and the guest feedback for it was better. Well, we definitely enjoyed the Amphora hotel itself, but the kosher resort was booked mainly for the meals and in this section we were very disappointed. When we arrived in the dining room the first evening we discovered that there were no other guests besides him. Since we cannot trust the local cook and waiters, we asked them to speak with the kosher supervisor, but we were amazed to discover that not only was no one present, but he had already left the hotel many days ago. It is hard to describe the unpleasant feeling when you suddenly discover that the vacation you were looking forward to so much will not be as you dreamed. We contacted you via WhatsApp, but the connection was disconnected and we received no reply. After waiting, we received an offer from the local cook to go eat at the other hotel. We had a rental car, we arrived at the Blue Lagoon, where they welcomed us. We understood that if we didn't get there we would be left without meals for two days and had no choice but to continue coming later as well. Needless to say how different the vacation is when you go straight from the room/beach to eat in the dining room Because you always have a 15-minute drive in each direction. When preparing for vacation, we looked into the option of renting a hotel room without meals and dining at the local Beit Chabad (something that would have saved us a lot of money), but we ruled it out precisely because of the inconvenience of running from place to place. Finally, this What we got and paid for was twice as much.Plus we missed breakfast on the last day because we were supposed to be at the airport at 8:30 and couldn't be pressured to drive back and forth to have time to eat. There is no doubt that if we had only received news that there was no supervision at the hotel, we would have had no problem changing the reservation to BLUE LAGOON, there were vacancies there as well, but no one bothered to inform us of this. Of course, we didn't win an adjacent tea/coffee corner either. Another thing that amazed us was the complete lack of attention from you in the two days we were there - as I mentioned, we no longer received any response from Bootstrap, and although we also searched at BLUE LAGOON we did not find a responsible person, while we were there the office was closed the whole time. We talked to the cook at BLUE LAGOON and he tried to explain to us that he also sends food to our hotel and sometimes even comes there himself to prepare it, but it is clear beyond any doubt that there is no permission to eat in such a place without supervision. The local waiter and cook were nice, but there is no way to trust them to keep an eye on kosher, especially since they have a kitchen full of prey food nearby and in any shortage they probably won't hesitate to take what they need to our table as well. I can't say that they tried to serve us non-kosher food (although that was certainly our feeling on the first evening), but no rabbi, even one who makes it easy, would allow unsupervised eating inside a non-kosher hotel. It is appropriate and even mandatory to warn the hotel guests during this period that there is a serious problem with the supervision, it is very useful to do this in advance so that they can change the reservation to the other hotel.