Grand Hotel Amrath Amsterdam

A nice hotel, got a little lost in the hallways, though. Breakfast was very good. Services are somewhat expensive when compared to the room rate, so I suggest you check before booking (breakfast, room service,..). I would rate the pizza as 8 out of 10, that is, very good. The Caesar salad, on the other hand, rates as 3 out of 10 (the bacon was way too salty). I hope this helps. People were very nice!

********Attention********** We believe we were robbed by the Hotel Staff! It had to be hotel staff because no one else had access to the room. Beware and Stay Away from this hotel. During our stay, the managers were H. A. and M.G. I have to say that these are the most unprofessional hotel managers you can possibly run into. They did not help the situation and Mr. H. A. made threats to put us on a blacklist and called us liars. We had 2 laptops and other belongings stolen from our room, when in fact the room door and windows were closed. We quickly called the staff and reported what took place. We could not make the police report that evening because they informed us to come in the morning, when we went to the police station the wait during that time was almost 3-4 hours. This was our first Europe vacation, and we were not going to spend almost half the day at the police station. When we approached the manager Hisham and explained the situation he made us feel like we were lying. After almost a day, a complete stranger from a different hotel contacted us since we had our info on our belongings and informed us that they found those items in a different hotel. We went to that hotel and picked up the items that were stolen, they were all in the main area of that hotel. We became aware that the housekeepers are temporary workers and are working at different hotels on a rotation. This was not our only issue, we had other issues with the room that we originally booked. The first room we were given had a problem with the shower door. I crushed my fingers while opening and closing the door. This was a safety hazard. We promptly reported the problem to the hotel staff, and they switched our room to a larger one however it had the same issue with the dangerous shower doors that can crush your fingers. We agreed to stay in the room since we didn’t have any other options considering it was a busy weekend in Amsterdam. After our experience we definitely will not stay at this hotel, if we return to Amsterdam we will choose a different hotel.