Hotel Klosterbraeu

Near perfect Liked · We have been going to Seefeld for over 20 years, and have stayed in perhaps 8 different hotels. We have looked at Klosterbrau many times, but it is by far the most expensive hotel in the region. It has always been My wifes dream to stay there, so this year we booked a 3 day stay, full board. The hotel is extremely well run and you feel that the moment you walk in. The reception staff are very professional, really helpful. Our car and luggage were taken care of, we literally didn't have to do anything. Our room was not ready so we went for a walk and a bite to eat, came back a few hours later. We were given this huge key for the room, we went up to our floor (2) but stopped on the first floor because they have one of their special rooms open for guests to look at. This room was incredible! Bath in an open plan bedroom/living room, with its own infrared sauna and balcony. It was stunning, unfortunately our room was nothing like that. It was tiny, freezing cold, the window didn't open or close properly, there were cigarette burns on the bedside table and the carpets didn't look the cleanest. (please bare in mind this is €500 per night). The bathroom was OK, the shower was good. Coffee machine was good, and excellent WiFi. The hotel prides itself on the spa area, which to be honest is amazing, but it does not open the pool until 8am. This baffles me because so many people (My wife included) want to swim before breakfast and be on the slopes at 9am when they open. Back to the spa, it's amazing what they have done to create this spa area, notably the nude area. It is all molded into old cave like passageways with lots of relaxation rooms, romantic dining rooms and wine tasting area, the atmosphere is wonderful, with Gregorian chant music playing in the background, topped off with everyone in brown bathrobes to resemble the monks that once used these passageways. It truly is something to experience. Disliked · Food, this was probably the most disappointing for me. We have dined in their Braukeller grill restaurant, which is great, so I was expecting this to be a meat lovers paradise. We booked full board, and as we missed breakfast our first meal was lunch, this was one soup option and a pasta dish and apart from bread, that was it. The evening meal was not much better. They have every vegetable and seed known to man on offer to serve yourself, but no meat whatsoever, even the main course (cooked to order) offered only one option (pork in breadcrumbs), or you could order something to be cooked for you for an extra charge which was no different than if I went to the restaurant but wasn't staying in the hotel. On both the remaining evenings I ordered pizza, which is not what you want at a 5 star hotel (though it was actually good). Breakfast also was no better, I've never stayed at a hotel where there is no bacon, sausages and eggs (scrambled or fried) which you can just get yourself. Here, if you want something warm, you have to order it. The hotel apparently prides itself on everything being bio and having minimal waste, but this I think is a little much. The staff here (Anita) was also excellent, very helpful and really efficient.

Stayed in a wellness junior suite and it was 5 star +! We stay at a lot of luxury hotels and this is the best we have ever had the pleasure of enjoying. Service was top notch and everyone was so kind. The spa facilities were so pampering and every detail of the hotel was well done.