KL Sentral Bangsar Suites (EST) by Luxury Suites Asia

READ THIS BEFORE YOU DECIDE TO BOOK AND STAY AT THIS PLACE Check-out from this 'Luxury Suits Axia' a couple of days ago. Allow me to share my honest experience put up at this place. I'll neither book the place again nor recommend to those we know (not to victimize them unless those I hate of 😆). I'd noticed extremely poor ratings and read some very poor reviews below here prior to my booking made for this place. However, I chose not believe and I ate my own medicines subsequently from the moment booking confirmed at 'Agogo', the well known online hotel booking platform you know 😉 The experience with 'Luxury Suits Axia' was unpleasantly terrible. The *Luxury* parts about the perperties are limited to only the host name, aesthetic property photos and candy coated descriptions about the building and property on online hotel booking platforms. The actual conditions of the property is a Total Opposite to the term 'Luxury'. 1. Airbxb Instead of Hotel or Resort Settings - if you explore this particular property on any hotel booking platforms except airbxb you might deceived it as a hotel or resort setting. Unfortunately it isn't. - it's totally an airbxb setting. 2. The communications, instructions for navigations within the building - it's vague, confusing - instructions given by the host staff as if I'm frequent visitor/ guest to this building - I've never been there and it's my first time visited and stayed at this - I did not know I should go up or down to Level 3 when I was at M2. By mentioning that, would be able to figure out if I should go up or down from M2? - I was being told to either go to Level 1 or 3 and avoid to park my car on M1 and M2 but never being told if I were to go up or down to Level 1 or 3 from M2 - the staff assumed that I knew and familiar with that - also not being informed lift on which side to use in this building until we got to the wrong one and figured myself 3. Road & route structure to car park - Entrance way, driveways into and out from car park designed to be on right hand side instead of left hand side where majority car parks in Malaysia are - both up and down driveways are not only narrow but weird winding. Beware to not scratch your car with the side wall while turning over 4. Parking space, parking charges - the parking spaces are narrow that you can usually find in most shopping complex out there - if your body height lesser than 168cm and body weight less than 60kg you might be able to get out from your cars easily. Otherwise it's torture enough just to get in & out from car on the parking lots - the charges, you think it's FOC when stated 'Parking Provided' or 'Parking Available' on the hotel booking platforms? - the parking rate costs RM5 per hour and no maximum rate - if you park your car there for whole day and night 24 hours the parking fee will be RM5 x 24 (do the math) 6. Check-in & Deposit - RM250 of deposit was collected which most standard hotels no longer practice nowadays - if you made the deposit in cash, refund will still be online transfer to your bank's account 9. The arrogant and rude concierge staffs - I did read some comments on about this but karma hits me when ignored and didn't believe what they've shared - welcome to experience yourself provided you 10. Vague & confusing check-out instructions and bothersome process - guests need the access card to use the lift to either go up to the property nor go down to any floor even Ground floor - advised by the host staff to leave the access card in the property and snap then then send him/her the photo of the access card - how am I to go down? - advised again to dropped into mailbox at ground floor, then how am I going up to car park by lift without the access card?