Nova Park Hotel & Suite

Cleanliness: 7/10 Positive: General cleanliness of rooms, towels, washrooms, and overall hotel maintenance. Area for Improvement: The chairs around the swimming pool, particularly the cushions, were noticeably dirty. Service Quality: 8/10 Positive: Service exceeded expectations for the price, with commendable service at the reception, gym, and cleaning staff. Room Comfort and Amenities: 6.8/10 (7.5/10 without Wi-Fi issues) Positive: Comfortable room with good space, especially the kitchen, and pleasant decor. Negative: The size of the sofa was small, air conditioning issues (either too hot or too cold), and positioned inconveniently. Wi-Fi was extremely poor, affecting business calls. Location: 8.3/10 Positive: Excellent location with easy access to restaurants, grocery stores, and electronic stores. Value for Money: 9/10 Positive: The experience and amenities offered were well worth the price paid. Food and Dining: N/A Observation: Did not try the hotel restaurant. The seating area appeared luxurious, but the food advertisements in the hotel and elevator were unappealing. Facilities: 8/10 Positive: Swimming pool and gym facilities were appreciated. Gym was well-equipped and not crowded. Negative: The bench rack in the gym was awkwardly short for optimal use (not suitable for someone 182 cm tall). Overall Atmosphere: 8/10 Positive: The hotel's atmosphere, decor, and comfort were satisfactory and up to standard. Special Features or Unique Experiences: 9.8/10 for Sir Mir/Meer Exceptional: The service provided by the staff member in charge of the swimming pool and gym reception (believed to be Sir Mir or Meer) was outstanding, marked by kindness, professionalism, and a welcoming attitude.

I checked in with my family for a days stay on 21 oct It’s a pretty good hotel with a lot of smiles. All staff I met had a smile. This always makes any one comfortable . Especially when you check in tired. We asked for an additional bed it just came in no time. Though this hotel is in and around a residential place the rooms we so peacefully and quiet and cleaning was constant. Next morning we went for breakfast. It was a continental menu, I was talking to my wife and said nice to have some Indian breakfast. In 5 min the restaurant manager or captain just brought us Dosa’s and sambar. I felt so welcomed and special. I actually was looking for a stay at the 4 point Sheraton across the road but it was full, but I don’t regret it. I got what I wanted, just to feel homely. Thank the staff in the front desk, the housekeeping ,the bell desk and not forgetting the restaurant I had the breakfast. I actually forgot the manger gentleman’s name the hostess who I think was from south of Indian and the gentleman who served us break fast who was from Tamil Nadu. I will definitely go back to stay with them and will recommend it to my friends. Cheers.