Seaside All Suites Hotel

My husband and I tried staying at this place. To their credit, they allowed us to check in about 2H early but they, apparently, did not communicate that with the cleaning staff. When we arrived at the room, the cleaning staff asked we that give them time to the room. We were definitely thankful for that, despite the apparent communication error. The room looked nice. There was a stove top range, microwave, pots and pans, a small fridge and cool selection of movies. It also smelled clean (like bleach was used in the cleaning) but neither the windows nor the shades were working properly; then we discovered the toilet was backing up and not flushing; which made me wonder if the toilet bowl had been scrubbed and flushed in the cleaning mentioned earlier. We told the front desk and the maintenance guy was sent. One of his first questions was whether the toilet was smelling/smelly - and he didn't bring a plunger. My husband suggested a plunger and he came back, plunged and it flushed. About 11pm, however, when we came back from being out and about, we walked into sewer gas smells in the room. It was sickening, nauseating and difficult to sleep with. We told the 24H front desk person who came to the room, acknowledged there was a bad smell and said there was nothing else she could do for that room but offer some (ineffective) air refreshener because she did not have any maintenance staff at that time of night. Why advertise having a 24H desk but have no maintenance person on call?? She showed us another room we could possibly use IF the person who reserved it did not check in. That room didn't smell of sewer gas had but it sure did smell badly in a different way. We had to settle for sleeping in the original room. We tried opening the window we could open and prayed no bugs/rodents crawled into the room. Close to check out time, after managing to get some sleep, I called the front desk to report our awful experience the night before, how difficult it had been to sleep there and to ask that we be offered a 1pm check out at no cost so we could leave our bags there while we, at least, go get things done (like get brunch, visit the nearby beach etc.). I was, basically, told that they never had that complaint before and, because we didn't say anything until late at night (when we actually walked in and realized sewer gas smells had filled the room), they couldn't accommodate the request. It just felt like the management blamed us rather than take more responsibility. Thankfully, we had only booked one night and found better accommodations elsewhere.