St. Pancras London, Autograph Collection ®

I didn't stay so can't comment on the rooms. It is however a lovely place for a coffee. Expensive but the surrounding is most pleasant if you like the historical side. A certain stair case was also made famous here by the spice girls in a music video. Located inside St Pancras station. Food is also available.

I visited the Hotel with my mother yesterday for Afternoon Tea at The Hansom and I have nothing but the highest praise for them. It was my mother’s birthday and as she has mobility issues we arrived in her wheelchair. Ahead of time I emailed through to ensure easy access and specific comfortable seating, they gave me fast responses and we were all set. On the day my mother was feeling unwell, and so I called ahead to let them know we will be late and they were very understanding about it. When we eventually arrived we were greeted with warmth from every staff member. The access was extremely wheelchair friendly, exactly as they had said. The hotel is stunning and grand! The Hansom is essentially the main hotel lounge but it is large and warm which surprised us with such high ceilings how they managed to keep it so warm. The interiors are luxurious and feel worth the money you pay to be there. Our server throughout was Erica and we can’t thank her enough for ensuring our time there was special! She went above and beyond to accommodate our needs, explaining everything in detail with a natural and fun manner about her. We were seated in the best area of the room, with the most comfortable seating as requested. They even provided a hand written card on the table for my mum which she loved. Our sandwiches, tea, cakes and scones were all delicious with lovely presentation and they offer a few cute little extras in their menu too which was a nice surprise. Atmosphere was perfect with gentle music playing, quiet and relaxed otherwise, just what you want for afternoon tea. We stayed for 2 hours and not once did we feel rushed! When we were ready to go Erica came out singing happy birthday with candle and handmade chocolates, which we had not asked for. It was so well executed that my mum teared up as she was not expecting it. Not only that, she boxed up our uneaten cakes to take home with us without us having to ask. Thank you to all who assisted in making the afternoon go so smoothly! Highly recommend :)