Tru By Hilton Denver Downtown Convention Center

My boyfriend and I arrived (1/24/24) after a long flight from Amsterdam, and were greeted with kindness by Mady, the very lovely front desk attendant . She made our check-in process quick and easy, and made sure we felt welcome and comfortable! The entire hotel was clean , shiny, and our room was no exception! It was perfectly clean and cozy, with a great A/C and automatic control blackout blinds, which we very much appreciated. In the morning we enjoyed breakfast downstairs. Everything was delicious, and there was a huge selection! We appreciated how well stocked and clean the entire dining area was kept. I would definitely say that he breakfast selection was far superior than most hotel complimentary breakfasts . Also loved the complimentary coffee station in the lobby! They have a great mini market with snacks and frozen meals for purchase. The location is great, safe and close to everything. We used the train to get from the airport to union station and then took the free mall ride from Wynkoop, which dropped us off only 2 blocks away from the hotel. We were glad that we opted to use public transportation for the night we stayed here and to pickup our rental car the next day, since parking can be quite expensive in the city! In the morning, we wanted to explore a bit before our rental car reservation. We asked Alondra if we could leave our luggage at the hotel for a few hours after checkout . She assured us it was no problem at all. When we checked out with Shane, he was extremely helpful and friendly and assured us that we could leave the luggage as long as we needed. They have a professional system with luggage tags and receipts, and the bags were locked in a secure location. Alondra helped us with retrieving our bags and let us know we were welcome to wait in the lobby until the rental car company arrived to pick us up. All of the staff that we interacted with was very friendly and helpful, and they made us feel very welcome and comfortable. Overall, we had a great experience and will definitely be returning next time we are in Denver !! Thank you so much for the outstanding hospitality and a wonderful, clean environment! :)

This hotel is located in Downtown Denver, a short walk from everything that you need if you are staying downtown. Denver is not what it used to be and there is a large homeless population, so be prepared for that. As for the hotel itself, everything is really nice. The lobby has a nice bar and cute little swing chairs, along with a nice little selection of snacks at the store. Check in was easy. The rooms are nice but very small, if you just plan on sleeping in there you will have no problems but if you want space to hangout in the room I would say upgrade to the suite or check out a different hotel. The breakfast provided was delicious, so definitely check that out!