Venus Sunrise Suites & Villas

The hotel (which is not really a hotel and more like a serviced airbnb) is average, the rooms have nice furnitures of good quality. I give it 1 star because the service is extremely bad (wondering if these people ever got trained to work in Hospitality), the first day they brought us a totally different breakfast than what we had ordered, we had to call several times to ask for basic things like salt and pepper. , etc. It should also be added that we had ordered breakfast at 7:30 and they brought it to us at 9:00. To change the temperature of the jacuzzi you have to call the reception instead of having the thermostat in the room (this is quiet frustrating) and the reception is open only until 0:00. Another thing I didn't like is that the rooms are right in front of the street where cars and people pass by, there is not much privacy (we felt invaded 24/24), and on top of that the person who came to clean the outdoor jacuzzi used to enter without warning or asking the permission to do so, which I think is disrespectful, because we could have been naked under the shower. The day before we left we talked to the person at the reception to be able to leave a little later because our flight was at night, at first they said yes and then the next day (the last day) they changed their mind and told us that We had to leave earlier in a very careless and rude way. Personally I would never return to this hotel as there are much better options in Santorini for the same price. NOT RECOMMENDED, you can definitely get better especially in OIA. As well this hotel is facing the sunrise not the sunset so forget seeing any sunset here. Bad experience overall and not good value for money. I don’t mind paying thousands of dollars if i can see real value. Not in this one.

We spent a week at Venus Sunrise and had an amazing experience. They organised an airport transfer for us, prepared us breakfast, so we could wait for our room to be ready. Everyone at the front desk was friendly no matter the time of day. You should try the food menu. Everything was delicious, but the dish that stuck with us was Penes pollo. Perfection! All the beds were comfortable, super nice soaps and shampoos, even iron was in the room. We spent 4 of our nights in The Villa. Getting up early to watch the sunrise by the private infinity pool was priceless. We will visit Venus Sunrise again, when we get a chance. 10/10!