Viangluang Resort

I do not recommend staying at this hotel. 1. The hot water does not work consistently. 2. The air conditioning unit in the room has a strong musty or moldy smell. 3. The laundry is itemized and expensive when there is per-kilo cheap laundry a half block away. The rooms themselves are OK and the staff are good though. But it is very important in my opinion to have hot water in a hotel. Most likely other hotels will have hot water, whereas this one does occasionally for 30 seconds at a time.

Hotel was OK but would describe it as a 3-star not a 4. The room was relatively clean but the bathroom was in need of an update. It was very dark, but I think that may have been hiding some of the mildew and mold issues especially around the shower. The hardwood floors throughout are VERY slippery - there is also a rug down on the floor and it makes it very treacherous. After my husband slid into the bench on the rug and gashed his leg, we rolled it up out of the way for the rest of the visit. The floors were still borderline dangerous though - I'm sure they think the highly polished floors make it seem clean, but I definitely think this is a "bare feet only" hotel for safety reasons. Room was relatively quiet, but we were next to the housekeeping closet, and we could definitely hear staff in and out of the closet in the morning, as well as guests moving around. We had the same issues as many other posters, which suggests problems that the hotel isn't able to address - mainly the water temperature. We never did get hot water (or warm water) the entire stay - sometimes it would get warm enough to be nearly room temperature, but would quickly get cold again. Didn't seem to matter how long you left it running or how far to the "hot" setting you turned the tap - it remained cold. Breakfast was also a bit of a bust for us. There was some variety and if you don't have any food allergies and eat pretty much everything then you could find something to eat. Anyone with any restrictions may find it harder. There is a great vegan cafe just up the road though that did great sweet potato waffles and avocado on toast - I would recommend just going there (even if you aren't vegan - we're not!) for your breakfast instead and you'll have a much better experience for a reasonable price. Pool area was nice, but very tight - the loungers come out all the way to the edge of the pool so it felt very tight walking around them. Fortunately it was pretty empty most of the time. There also isn't a restaurant/bar onsite which means the only option for having a drink by the pool is to get a beer from the minibar - seems like a bit of a missed opportunity! Location is fantastic and means all of the old town is very walkable - would definitely stay in this location again, but would probably look at 5 star hotels instead if this is considered a 4 star in Chiang Mai.