Wyndham Houston near NRG Park/Medical Center

I hope someone considers reading this it will be a huge help in deciding. My stay was for 4 days 3 nights, my team and I got rooms for a volleyball tournament. Everything was not amazing at all the photos shown on the front page are not right. They updated a few rooms and took pictures of those it’s very disappointing. I will start with rooms… Rooms: Absolutely not okay! I stayed in the first tower on the fourth floor and as soon as I walked in my room I was astonished at the ratings for this hotel. It should be lower… •The carpet is dated and smells of mold. •The beds are old •The rooms do not have a fridge •No microwave •The curtains are dated and stained •Can’t open windows to let out the heat or steam in the room •The bathroom is the worst thing in the room, -there’s no fan for the shower(because of no fan in the room the hotness that creates steam stays in the room and you can see that because the windows are dripping wet, it’s nasty) - visible mold around the shower and ceiling tiles - ceiling tiles are exactly like the roof of a school and disgusting to have in a bathroom, keeps the nasty smells and contracts molds - the shower is very out of date and nasty spots all over -the water in the bathroom is either extremely hot my teammate burned her skin or it’s extremely cold there is no warm with the water here and same with the sinks - The counter is very small and the water from the sink gets everywhere -the toilets take forever to flush Service: The service was not the greatest. •Checking in was challenging, there were 4 people are the front desk but only one person was allowed to help me. So I waited in line for 40 minutes and then got through the line and to the room. •The food was okay pretty normal for a hotel breakfast, buffet style. •The most weird thing, house keeping will clean your room no matter if you put up do not disturb! I had this happen all 4 days I stayed, so unacceptable. Front desk would not do much about it. • when I got here only 1 elevator worked later that day it was fixed, the elevators take so long to get you to what floor your on. Location: Was good other than long distance to walk to NRG, but if you were to drive to the stadium it would be better. and I recommend driving if you can. •This is a rough and dangerous part of town I was going to a Starbucks near by and it was robbed recent to my stay. •getting in and out of the parking lot could be a tad crazy if you have a bigger suv, or truck, and if there’s a lot of traffic, good luck your not getting in. Roads closed frequently. I will not recommend this hotel to anyone and I will advise people to not stay here. I hoped this helps you make a decision for your stay.