Zakos Court Apartments

I'll start with the positives Pros: 1) The location of the facility is very good. Close to the lake, close to the sea, the promenade, many bars, venues, restaurants and the InterCity Bus stop. Generally - close to Finikoudes, i.e. close to important places. The area is very quiet, unfortunately we arrived at the time of construction of a nearby apartment building, which made it loud in the morning, but this is force majeure and has nothing to do with the facility. 2) The apartment itself is ok. A lot of space, there were two of us, and we had two large bedrooms, a large living room combined with a kitchen and a bathroom, Wi-Fi, a hairdryer, towels, a fridge, a TV and a large balcony. The standards were ok for the price. The apartment may not be very modern, but you can live there comfortably. In terms of cleanliness, the toilet was a bit stinky, but generally acceptable. Minuses. I always paid for the premises via booking by card and the payment was always collected immediately, so I could have peace of mind. In this case, they did not collect the payment at all despite making the reservation much earlier. After arriving late in the evening, it turned out that the facility did not have a reception. We didn't have a key, we had no contact except the phone number from the reservation, which we called, but no one answered. We were very stressed about it, we thought we would end up without a place to stay and we didn't know what to do, loaded with suitcases. We were terrified by the idea of ​​spending the night outside, because what can we do? The Internet didn't want to work, night was approaching, strange country, strange people, slight panic. When booking, we didn't see any mention that it was a facility without a reception, so it was surprising. We sat outside and a friendly woman entered the building and asked her for help. She cared about our situation and decided to help us somehow. We went to the 4th floor, where there was an elderly woman who knew absolutely no English and acted as if she was seeing tourists in this building for the first time. In the end, by some miracle, a kind woman managed to get a number from her, which I called first. After a short conversation, the guy hung up. The lady made a second attempt on our behalf and this time we managed to communicate, the guest was supposed to arrive in 10 minutes. He actually arrived and our huge stress subsided a bit. He opened the door to the premises, gave us the keys and asked if we paid in cash or by card. I said by card, as I wanted when booking the room via booking. The guy replied that if I paid by card, I had to come to the owner's restaurant and pay there. This surprised us. It's probably in their interest for tourists to pay, and they don't force us to go to restaurants to make payments, especially since I wanted to pay by card when booking, as I have done so far, and there have never been any problems with it. The next day we went on foot, and this restaurant is a bit away, but there was no way out. Once there, it turned out that we had to wait 20 minutes to pay. Suddenly we realized that we had not taken the card that we had left in the room so as not to carry unnecessary things... We completely forgot about this fact, which was our fault. We had to go back to the room in the heat to get the card and back to the restaurant, which is really far. We were exhausted, but we finally managed to pay. In my opinion, this is a bit of a misunderstanding, because they should have come with the terminal. What if we didn't come and pay? Would they take payment via booking? If so, why couldn't they have done it straight away, they just told us to go as if it was in our interest. I also found out about the Wi-Fi password in the restaurant when paying, because there was no information at the facility. When I connected to the Internet, it turned out that they had sent us an e-mail with a number to call and information that they would give us the keys. Everything was fine, but the e-mail arrived while we were flying, so we couldn't read it, and when we were there, who would think about going to the e-mail and reading the messages? Nobody expected this.

We waited 2 hours for someone to come to welcome us and give us the key. The apartment was very dirty, we bought detergents and cleaned for 2 hours. Everything was very old, furniture, blankets. They asked us to pay As soon as they gave us the key. The water was cut off every afternoon.