• These Terms & Conditions (“T&C”) are an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. These T&C do not require any physical, electronic, or digital signature.
  • This document is published and shall be construed in accordance with the provisions of rule 3 (1) of the Information Technology (Intermediaries’ Guidelines) Rules, 2011 prescribed under Information Technology Act, 2000 that require publishing the rules and regulations, Our privacy policy and user agreement for access or usage of the website.
  • Please read these T&C carefully. By using the website, you indicate that you understand, agree and consent to these T&C. You hereby provide your unconditional consent or agreement to as provided under section 43a and section 72a of Information Technology Act, 2000, the Information Technology (Intermediary Guidelines) Rules, 2011 and a.
  • These T&C of the website located at the URL https://www.adanione.com, mobile sites or mobile application (“Website”) is between Adani Digital Labs Private Limited (“ADL” or “We” or “Us” or “Our") and the guest users or registered users of the Website ("You" or "Your" or "Yourself", “User” or "Customer") describe the terms on which You access the Website and such other services as are incidental and ancillary thereto. These T&C is a contract between You and ADL. These T&C shall be read together with the privacy policy or other terms and condition with all other notices, disclaimers, guidelines appearing on the Website from time to time (collectively referred to as "Agreement(s)") constitute the entire agreement upon which You are allowed to access and use the Website and avail the services. These T&C are subject to change/modification without any prior intimation to the User. Users are advised to check for updates on the Website.

Personal information:

  • We are dedicated to protecting the privacy and confidentiality of your personal information. We never rent or sell your details to any third party. Your data is stored securely on our database and will only be disclosed to our trusted partners upon your express consent for your better experience in using our App, products & services. You may refer to the Privacy Policy available on the Website for more details.

Our Role and Limitation of Liability:

  • We are only providing an online platform service for the Customer availing the pranaam Fastrack services.
  • All confirmed booking shall only be valid for that particular day.
  • All bookings to be initiated on-spot via the Booking QR-Code available at SHA entry points.
  • No cancellation/refund/re-scheduling is applicable post confirmation of the services.
  • The services are only applicable inside the Navi Mumbai International Airport.
  • A maximum of 5 travellers can avail the services on a single booking.

Indemnity

  • You shall indemnify and hold harmless Us, and Our owner(s), licensee(s), affiliate(s) (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable fees of attorneys', made by any third party or penalty imposed due to or arising out of Your breach of these T&C, our privacy policy and other terms and conditions, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

Grievance Redressal

  • In order to resolve a complaint or to receive further information, please contact us at support@adanione.com or refer to our Grievance Policy available on the Platform.