Select Airport
We love your company!

Stay logged in to proceed with bookings, orders and offers.

Changing Terminal Alert

On changing the terminal, you will loose items in your cart. Are you sure you want to change your terminal?

Items already in cart!
Your cart contains items from the Arrival store. Would you like to clear it and add items from Departure store?
Items already in cart!
Your cart contains items from other categories. Would you like to reset your cart for adding items from this category?

Lost and Found Service

If you misplace your baggage or belongings at Thiruvananthapuram International Airport, please do not worry. We are there to help our customers retrieve their lost items. All the agencies at the airport are directed to deposit any unclaimed goods under the lost & found property. The goods are deposited after duly recording the contents, it’s description, date & time of depositing, and the depositor's signature.

The airport is not liable for any damages to any lost property under its custody (as where is basis). Baggage handling and delivery at Thiruvananthapuram International Airport is the responsibility of airlines from the point of check-in to the point of collection. If anything is left on the aircraft, respective airlines should be contacted immediately.

All the lost and found items are submitted here so that passengers can reclaim them after a proper identification process.

Lost & Found Claim Process:

Step 1: Contact the Lost & Found department and submit your details.

Step 2: The Lost & Found team will verify the details and revert to the passenger.

Step 3: In case the item is verified, it can be claimed on producing the following documents during working hours only:

  • - Copy of Boarding Pass / Ticket.
  • - Copy of Passport / Government ID Card.
  • - A letter filled and signed by the owner with details of the items being claimed.
  • - Government-authorised photo ID Card, preferably Passport / Driving Licence / Aadhaar Card / Voter ID Card.

Timings:

9 am to 6 pm

Location

Terminal 2

Near Airport Manager's Office, Departure, Gate 1.

Terminal 1

Airport Manager’s Office – Departure, Ground Floor.

Contact Details

0471-2702711/10

0471-2702311

Guide

Frequently Asked Questions

In case you lose your belongings at the airport, there is nothing to worry about. Thiruvananthapuram International Airport has a structured process to help you retrieve your missing items.
All the agencies at the airport are directed to deposit any unclaimed goods with the Lost & Found department at the airportSo, if you lose something at the terminal, there are high chances to retrieve your belongings.

Lost item at Thiruvananthapuram International Airport can be claimed as per the following process:-

Step 1: Contact the Lost & Found department and submit your details.

Step 2:The Lost & Found team will verify the details and revert to the passenger.

Step 3: In case the item is verified, it can be claimed by producing the required documents.

The lost items may be claimed on producing the following documents during working hours only:

- Copy of Boarding Pass/Ticket

- Copy of Passport / Government ID card

- A letter filled and signed by the owner with details of the items being claimed

- Government-authorised photo ID, preferably Passport / Driving Licence / Aadhaar Card / Voter ID Card

The Lost and Found department responds within 48 hours of notification by the passenger.