Frequently Asked Questions
How far in advance can I book an airport taxi with Adani OneApp?
Adani OneApp allows you to book an airport taxi between 3 hours to 60 days in advance. This flexibility ensures that you can plan your travel arrangements according to your needs and preferences.
How are the rental charges for airport taxis calculated on Adani OneApp?
The rental charges for airport taxis on Adani OneApp are based on the total distance travelled, including any applicable toll charges. This ensures that you are aware of the cost upfront and can plan your budget accordingly.
How do I book an airport cab with Adani OneApp?
To book an airport cab with Adani OneApp, open their platform, navigate to the 'Cab Booking' section, and choose between 'Pickup' or 'Drop-off'. Select your preferred cab, confirm the ride, and proceed to the next step. Choose the type of vehicle you want, provide your personal details, click the booking button, and proceed to the payment gateway. Select your preferred payment method and complete the payment. Your airport cab with Adani OneApp is now booked and ready to provide excellent service.
In which cities does Adani OneApp provide cab services?
Adani OneApp operates in several cities across India, including Ahmedabad, Lucknow, Mangaluru, Jaipur, Guwahati, and Thiruvananthapuram. We also serve major airports like Mumbai, Ahmedabad, Jaipur, Lucknow, Guwahati, Bangalore, Hyderabad, Kolkata, Chennai, Goa, Pune, Kochi, Chandigarh, Indore, Visakhapatnam, Amritsar, Dehradun, Udaipur, Coimbatore, Patna, Jodhpur, Rajkot, and Delhi.
What types of taxis are available on Adani OneApp?
Adani OneApp offers a variety of taxi options for airport transportation. Our fleet includes hatchbacks like the Maruti Swift and Tata Indica for cost-effective shorter trips. We also provide sedans such as the Honda Amaze and Honda City for those seeking more space and comfort. If you're traveling with a larger group, we have SUVs like the Mahindra XUV500 and Toyota Innova that offer spaciousness.
Will I receive confirmation and driver details for my scheduled ride on Adani OneApp?
If you have scheduled a ride for later, you will receive a booking confirmation email, and the driver's details will be sent to you approximately 60 minutes before your departure time. Adani OneApp ensures timely pickups and drop-offs at the airports, catering to the specific needs of travellers.
How do I cancel my airport cab booking on Adani OneApp?
To cancel your airport cab booking on Adani OneApp, please follow these steps. Firstly, log in to your Adani OneApp account. Navigate to the 'Orders & Bookings' section, which should be accessible from the homepage or the main menu. In this section, locate the specific booking that you wish to cancel. Then click on 'Cancel Booking' on the trip details page. Take a moment to review the cancellation details to ensure accuracy and confirm the cancellation.
Will I be charged a cancellation fee if I cancel the airport cab after being matched with a driver?
Yes, if you cancel the airport cab after being matched with a driver, you may be charged a cancellation fee. These fees compensate the driver-partners for the time and effort they spend reaching your location.
How long does it take to process the refund for a cancelled airport cab booking on Adani OneApp?
The refund for a cancelled booking will be processed within 10 business days.

