Check-in process
STEP 1
First, locate the check-in counter specific to your airline. They are usually located near the terminal entrance, and signs or airport staff can help you find the correct one.
STEP 2
Once you arrive at the check-in counter, you must present your travel documents, like your passport or any other government ID and the flight itinerary, to the airline representative.
STEP 3
After verifying your travel documents, the airline representative will ask you to check your luggage if you have any.
Security check
Guide
Frequently Asked Questions
For domestic flights, you do not need any documents unless specified. Do fill the details correctly without any spelling errors. For international flights add your passport details correctly. We recommend you keep your passport handy while doing your bookings.
You will need a valid passport or government-issued ID, your boarding pass, and any necessary visas or travel documents required for your destination.
The airlines usually intimate the passengers if there is any change in the schedule. You can also reach out to the helpline number a day prior to your travel or before to confirm if the flight is as per schedule.
There are 3 ways: You can check-in online, and the boarding pass will be sent to you on your registered email ID. The second way is that there are kiosks at the airport near the airline counters. Just choose your airline, add your PNR number and the number of luggage you are carrying, and a boarding pass will be generated. And, the third way is that you can go the airline official at the counter who will give it to you when you submit your check-in luggage.
Yes, but there are restrictions. You are allowed to bring a quart-sized bag of liquids, aerosols, gels, creams, and pastes in your carry-on baggage, with each item not exceeding 100 ml. Exceptions include medications, baby formula, and breast milk.
It is recommended that you arrive at least two hours before your scheduled departure time for domestic flights and three hours for international flights.
It depends on the airline's policies and the type of ticket you have purchased. Some airlines allow changes for a fee, while others may not allow changes at all. It is best to check with the airlines directly.
If your flight is delayed or cancelled, contact the airline immediately to find out your options, which might be either rebooking on another flight or receiving a refund. If the delay is significant, the airline is also responsible for assisting you with meals and accommodations.
Yes, you can bring food on the plane, but it is subject to the same restrictions as liquids. Solid food items are generally allowed in both carry-on and checked baggage. Do check your airline policies in advance to avoid any inconvenience.
It depends on the airline and the type of flight. Some airlines allow electronic devices during the flight, while others require them to be turned off during take-off and landing.
If you lose your luggage, contact the airline immediately to file a report. The airline will try to locate your luggage and return it to you as soon as possible.
It depends on the airline's policies and the reason for missing the flight. In most cases, missed flights are not eligible for a refund, but it is best to check with the airline directly.
