FabExpress Yatika Residency

I had booked a room through online for my mother via company's website. I had paid Rs 725 /- online. I reached the hotel around 7:30 pm in the evening.i.e on 16th of December. After my mother reached, she was shocked to see the room that the hotel provided. It was too dirty, nasty and small. The toilets were unclean. It was unhygienic. The bedsheets and pillow covers were extremely dirty. My mother couldn't afford to stay in that room for a single moment. The hotel staff are too clever. They tried putting all efforts to pay extra money due. What abt extra money? It was better to lose Rs 725 instead of paying the hotel another Rs 2, 175. Really how a terrific experience. Another thing, hotel staff in the reception tried convincing us by offering another room the next morning. How could one believe such liars who could cheat their customers. By seeing the condition of the room,one could very easily apprehend the condition of other rooms. Anyways my mother left the hotel immediately after seeing the room. I called upon the fab hotel company and informed abt leaving the room. They didn't even returned back the money that I had paid online. How could such hotels do business by cheating their customers??? Never go to this hotel. Very terrific experience we had.