9h nine hours woman Shinjuku sleep lab

I stayed in this capsule hotel for about 4 nights - first time in Tokyo. My friend also stayed here for a couple nights and she stated for the price, there are other capsule hotels that offer a more comfortable stay. This place is quite affordable, but I would say it’s an average of 3 stars at best. Location - this place is about a 15 mins walk from Shinjuku Station. On my first night, it was quite the trek lugging my big suitcase to the hotel. There is a smaller station that’s located about an 8 min walk. The surroundings at night is a bit sketchy as there’s lots of gay bars around the area, and doesn’t necessarily feel like the safest. Shinjuku seems like a younger party town so in the mornings there isn’t much open until at least 11am. Hotel - Upon arrival, the self check-in was pretty straight forward. Make sure you have your passport handy. The hotel floors are separated into the locker area + shower area and then another floor solely for the sleeping pods. The locker is spacious enough as it did fit my big suitcase, but I did see many other women not being able to fit their suitcase and it was just outside in the hallway. The locker/shower area is quite small and it’s hard to even walk around and open your suitcase to organize things. It felt really crammed. The shower seemed standard and clean enough. Also make sure to take your card everywhere, as I did put mine in the locker and then closed the door accidentally; you’ll need the card to unlock the locker. Sleeping pods - the pod itself was alright. I was on the top bunk and seemed to have trouble getting down and using the little steps for some reason. Despite the area requesting guests to be quiet, the reality is that it’s a shared space and I heard lots of people ruffling through their bags in the middle of the night. I wouldn’t recommend this for very light sleepers. The temperature seemed a bit stuffy and the pod itself had the bare essential, with no TV no hanger, no stand to put your stuff. Service - the staff there don’t speak English. No one is there to great you. If you need anything there’s a phone that you can call into and then the staff there are located by the front door, behind the hidden mirror. This isn’t a place where you would get readily service. I requested my stay to be extended one night as I misbooked another hotel, and the staff there didn’t know what to do and just referred me to the website. Overall, I wouldn’t stay here again. I think there are better capsule hotels for your money elsewhere.

I've stayed at Nagoya Nine Hours before getting to Nine Hours Woman Shinjuku and it was a totally different experience. The Shinjuku facility doesn't have soap in some restrooms and there is no alcohol 70 to sanitize hands. It is clean but there are only a few showers and bathrooms, it is not enough to supply the huge amount of guests. It was overbooked, the facilities doesn't support that amount of full capsules. There where not enough available sinks, they where all full, everynight. The space for lockers and restrooms are too tight, people need to keep they're luggage at the corridors, since the size description available on the website doesn't correspond to reallity. It didn't accept payment in cash and I was with the money in hands, ready. I suggest to accept less guests, it was a too caotic experience, the only bad experience in hotels and hostels I had in Japan. The Nagoya instalation is much better. The location is good, the staff is nice and the capsule is great, except for the pillow, which is a little bit hard.