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Acacia Hotel & Suites

4.3/5(3.95K Reviews)

4 Star Hotel star-logo

Amman, null

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About Hotel

Acacia Hotel & Suites is a luxurious haven for discerning travelers seeking a unique blend of modern sophistication and historic charm. Located in the heart of Amman, Jordan, this 4-star hotel offers a prime location within walking distance of The Specialty Hospital and King Hussain Sports City. The architectural elegance and interior design of Acacia Hotel & Suites set it apart, with lavish furnishings, art collections, and a welcoming atmosphere that exudes luxury.

The 23 air-conditioned rooms feature modern amenities such as microwaves, LED televisions, and complimentary wireless Internet access. Guests can indulge in international cuisine at the on-site restaurant, Royal, or enjoy a drink at the bar/lounge. 24-hour room service is also available for those who prefer to dine in the comfort of their room.

A complimentary buffet breakfast is served daily, ensuring a great start to the day. The hotel's amenities include a terrace with stunning views, concierge services, and a 24-hour business center. For relaxation, guests can visit the state-of-the-art spa and wellness center.

Acacia Hotel & Suites is also conveniently located near popular attractions like Al Abdali Mall and TAJ Mall, making it an ideal choice for both leisure and business travelers. The personalized service and exceptional hospitality at Acacia Hotel & Suites leave a lasting impression on every guest, ensuring a memorable stay. Book Acacia Hotel & Suites online now to experience the perfect blend of luxury and comfort in the heart of Amman, Jordan..

Quick Facts

Check-In

01:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk
Elevator
Multilingual staff
Newspaper
Valet parking
Designated smoking areas

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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Royal Suite

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Junior Suite

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Basic Single Room, 1 Bedroom

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Ratings & Reviews

4.3/5

3.95K Ratings

Jade

1/5

30 Jan, 2024

This was the last stay of my trip in the Philippines and so I booked with them thinking I wanted to stay in a luxurious lovely hotel before my long 12+ hour flight back home. In the all cheap hotels or hostels I have stayed in, last night was the worst sleep I have ever had in all my time here! At 2 am there was a load of bangs above me bed every 3-4 minutes. I initially attempted to ignore these thinking it was another customer making noise and the ceiling was thin and soon they would go to bed. However, the loud bangs went on until 7am, that is 5 hours of time when most people would be asleep. I called in the middle of the night to the reception but no answer, so I called again at 6:30am, where one receptionist answered and said security would investigate. Within 30 mins of that call the loud bangs stopped, making me aware that the noises had been an internal hotel situation and not from another customer. It’s was now 7am and I could not sleep. I woke up to find a little paper notice under my door apologising for BUILDING WORK IN THE MIDDLE OF THE NIGHT! I was absolutely appalled that the hotel would allow chipping ( building) work to go on at these unsocial hours at night. If a hotel has building work going on they should give notice to their customers BEFORE they book with you and at SOCIAL hours, NOT between 2-7am! I am devastated at the incompetency of this hotel to understand how it is completely unacceptable to have heavy noise go on almost the whole night above a customers rooms.

Charles David Martin

4/5

30 Dec, 2023

I love the ambiance of the hotel. The interior is simply gorgeous. The room we stayed in is cozy and clean. We also had a nice view at night. Breakfast was nice, albeit a little underwhelming. I also hope they would update their fitness center as the equipment are old and the place had a musty feeling.

Cloud Deep

3/5

31 Jan, 2024

This Hotel should be no more than 4 star, good for 3.5 star. 5 star is a joke, unless you never went to any 5 star. The lobby is small and surrounded by a restaurant, looks like they rent a small part from that restaurant for the front desk. The elevator is old and lack of maintenance. The basement parking is smelly. Their people are polite, but the service is not professional.

R Z

2/5

08 Dec, 2023

I cannot believe this is a five-star hotel. My family stayed here from Dec 1 to 7. The following are my reviews: Pros: * Rooms have good sound-proof walls. * Amenity kit is complete. * The newly-opened Cantonese restaurant serves good food. Cons: * The shower room is not completely enclosed (water leaks from shower door). By the time you're done showering, the whole toilet and bath is flooded. * The breakfast area is very crowded. The seats were comfy but they are too big in the small dining hall. * They only have one functioning high chair in the whole hotel. Yes, just one. It is hard to believe that they only have one child guest in a day. * Customer service is poor. In relation to the previous bullet, we asked for a high chair for my 1yo daughter (during breakfast). No one went back to tell us that they do not have it. We just followed up and they told us to wait. We cannot wait any longer and decided to take turns eating with a toddler on our lap. Fast forward our 7th day of stay here, my husband had enough and complained. That is when I found out that the whole hotel only has one functioning high chair. Unbelievable! They made us use this high chair that looked like it was dug directly from trash. Pictures are attached. * Limited food choices in breakfast.