Apartamentos Líbere Bilbao Museo

The worst check in experience ever. They don’t have a reception so there’s nobody you can talk to. and we paid the early check in, but the online key didn’t work. We called the number and they hand up 3 times before they finally picked up. And they don’t even know if we can do early check in. We spend an hour at the door trying to figure out what is going on. Very disappointed with the experience. If you are paying for this price get a hotel with a reception and don’t come to this place.

Leaving Bilbao more exhausted than when I arrived. We stayed 2 nights. The positives: the surrounding area is a great location (aside from the gym below). The apartment was large, clean and the kitchen well stocked with cooking supplies. This could be an ideal spot for early birds, those staying longer periods of time, wanting to cook in, and not too affected by noise. (The walls are paper thin.) At first I found this place to be quirky and pretty nice. My companion and I had a horrendous lengthy travel experience prior to arrival, so we were exhausted during check-in, which was somewhat a struggle. After checking in/dinner, we noticed the lights were randomly shutting off. At first thinking it's funny, we assumed it was in some sort of energy saving mode. When doing day/night routines, reading a book etc., having to stop in the midst to turn lights back on constantly, gets annoying fast. Worst, this included the AC, which was turning off almost as soon as it turned on; and so there was no temperature regulation. This left me waking up throughout the night overheating, sweating, and having to get up and walk across the railroad apartment to turn the AC unit back on, which would then shut off almost immediately. At some points the lights stayed on, or would even turn on via a motion detector when we didn't want them to. Finally, there is a gym below, and that gym starts EARLY. No sleeping in here. You start to hear club music and weights dropping at 7 AM. The gym club music goes on and off all day long as well - not ideal for travel peace and quiet. As a side note, upon arrival my phone had broken during travel. Everything at Líbere is done through QC scans on a smartphone. There was no way for me to contact the concierge to ask about the lights, temperature control, gym noise or any other problems. Traveling to the next destination with less than 4 hours of sleep and not happy about it at all.